Personal letters do not go to New Braunfels. The Sheriff's mail rules direct personal mail to this P.O. box in Arkansas:
Comal County Jail, TX
Inmate's First and Last Name; SO Number
P.O. Box 16120
Jonesboro, AR 72401
Packages and legal mail go to the jail itself:
Comal County Jail
Inmate's First and Last Name; SO Number
3000 IH 35 South
New Braunfels, TX 78130
Your return address must include your first and last name and a complete street or box address. Mail from an unidentified sender is returned. Our Comal County inmate search shows each person's SO Number.
Publications must ship directly from a publisher or an established bookstore, with the SPN number on the shipping label. Only perfect-bound paperbacks are allowed. Amazon orders are fine only when Amazon itself is the seller and USPS, UPS or FedEx delivers them. Same-day Amazon courier drops are rejected. The jail takes deliveries Monday through Friday between 8 AM and 5 PM, except on county holidays. Books from family, friends or third-party sellers are returned.
Blank paper, stamps and envelopes; anything with glitter, perfume, lipstick or white-out; stickers, labels, staples and paper clips; laminated or hard-plastic items; cloth, jewelry and rosaries; hygiene items; tattoo designs; gang-related writing or drawings; posters over 11 x 14 inches. Staff unfold every letter before delivery. Repeat violations can put a sender on an inmate's Negative Mailing List.
For mailroom questions, phone 830-620-3450.
Letters, cards and photos go to P.O. Box 16120, Jonesboro, AR 72401. Put Comal County Jail, TX on the first line and the inmate's full name with SO Number under it.
Attorney mail and parcels use the New Braunfels street address, 3000 IH 35 South, New Braunfels, TX 78130.
Newspapers, magazines and paperback books are accepted only when a publisher, an established bookstore or Amazon as the seller ships them. Origami and other specially folded items, board games and playing cards are not delivered. Questions about a piece that came back go to 830-620-3450.
Can I put a money order in a letter to a Comal County inmate?
Why does my letter go to Jonesboro, Arkansas?
What has to be on the envelope?
Will an Amazon book reach someone in the Comal County Jail?
How do I find someone's Comal County SO Number?
No. Currency, checks and money orders that show up in an envelope are sent back by the mailroom. Use Access Corrections or the Bonding lobby kiosk instead, as explained on our Comal County money page.
That P.O. box is the address the Sheriff lists for personal mail. Using the jail's street address for an ordinary letter risks a delay or a return. Legal mail and approved packages still go to 3000 IH 35 South.
The inmate's first and last name with the SO Number, plus your own full name and complete return address.
It will if Amazon itself sold it and a regular carrier (Postal Service, UPS or FedEx) brings it. Hardcovers are refused.
It's on the person's jail record. Our step-by-step Comal County lookup explains where.