Comal County Jail Sending Money

Search for an Inmate or Active Arrest Warrant in Comal County

Deposit Money for an Inmate in the Comal County Jail

Putting Money on a Comal County Inmate's Account

Access Corrections deposits for Comal County Jail inmates

The Sheriff's Office takes deposits two ways:

  • Access Corrections: online at accesscorrections.com or through its customer service line, 866-345-1884. Search for Comal County, TX, and use the person's SO Number.
  • Lobby kiosk: a deposit machine stands in the jail's Bonding lobby.

Cash and personal checks in the mail are not credited to a Comal inmate’s trust balance. The Comal County Jail will not accept personal checks at all. The Sheriff's mail rules send back any cash, check or money order found in an envelope, and the jail's Bonding Office takes only money orders and cashier's checks. Access Corrections sets its own fees and deposit limits, which show at checkout. The same balance pays for commissary orders.

If a deposit hasn't posted, the jail (830-620-3450) can check the account.

Comal County Jail

Address:
3000 IH 35 South
New Braunfels, TX 78130

Phone:

830-620-3450

Frequently Asked Questions

Inmate Money Deposit & Commissary Instructions for Comal County Jail

This page covers how money gets onto a Comal County Jail account: Access Corrections online, by app or by phone, and the deposit kiosk in the Bonding lobby at the jail. It also explains why mailed money is sent back and how commissary is paid from the same balance.

Sending Money to the Comal County Jail

Can I add money in person at the Comal County Jail?

Does the Comal County Jail take money orders for inmate accounts?

Which details does Access Corrections ask for on a Comal County deposit?

Does money for a bond go through Access Corrections?


Can I add money in person at the Comal County Jail?

Yes, the Sheriff lists a kiosk for deposits there. Before driving over, phone 830-620-3450 to hear whether it takes cash, cards or both.


Does the Comal County Jail take money orders for inmate accounts?

Not for accounts. Mailed funds of any kind come back to you, so there is no payee to write. Use Access Corrections (866-345-1884) or the kiosk.


Which details does Access Corrections ask for on a Comal County deposit?

The person's full name and SO Number from the county record (how to look it up: Comal County inmate lookup).


Does money for a bond go through Access Corrections?

No. Bonds are a separate in-person payment with its own rules, which our bond page explains.

Inmate Money Deposit Instructions for Comal County Jail

Families fund a Comal County inmate's account in two ways, and both feed the same balance used for commissary.

1. Access Corrections. Deposit online at accesscorrections.com or through the Access Corrections mobile app, or dial 866-345-1884 to pay by card over the phone. Pick Texas, then Comal County Jail, then the person, and have the SO Number ready. Fees and per-deposit limits appear before you confirm. Access Corrections can also tell you whether any walk-in retail payment option serves this jail.

2. The Bonding lobby kiosk. The jail's lobby at 3000 IH 35 South, New Braunfels, TX 78130 has a deposit kiosk. A machine beside the Bonding window accepts deposits for Access Corrections at the jail itself.

Keep deposits out of the mail. Mailed money of any kind (cash, checks, money orders) is returned to the sender, so never use the mail for deposits.

Access Corrections customer service: 866-345-1884, customerservice@accesscorrections.com. A missing or late deposit can also be traced by the jail at 830-620-3450. Our Comal County money and commissary page has more detail.

INMATE COMMISSARY PACKAGES

The Comal County Jail contracts with Tiger Commissary. 

If you want to purchase Commissary for your inmate online click on the image below and follow the instructions.

Tiger Commissary Frequently Asked Questions.

Tiger Commissary Online Support.

What is the Maximum Amount You Can Add to an Inmate's Account?

Access Corrections displays the deposit limit for Comal County Jail accounts on screen before you pay, and that figure can change. How much a person may spend on commissary in a week is set by the jail, so ask 830-620-3450 for the current amount rather than relying on a number found elsewhere.

Who can Add Money to an Inmate's Account?

Anybody can contribute to an inmate's 'books' or commissary fund as long as there isn't a no-contact order in place.

Because of the ability for family members and friends to deposit money online using a credit or debit card at Access Corrections Secure Deposits, jail inmates at Comal County Jail can now receive funds from anywhere in the world.

What is the Purpose of an Inmate Account?

The account is the person's own money while in custody at 3000 IH 35 South. It covers commissary purchases like food items, toiletries and stationery. Relatives top it up with Access Corrections deposits or at the kiosk, and the jail at 830-620-3450 can answer balance questions.

Frequently Asked Questions

How do you deposit money in the Commissary Account of a Comal County Jail inmate online?
For online deposits Comal County Jail uses a third-party service called Access Corrections. You must first register with them. A link to them can be find on the page above. After registering, you can choose this facility, Comal County Jail, then select the inmate you want to send money to, choose how much you want to send, then input a credit or debit card for payment. Your inmate will receive the money in his or her account immediately. Note that there is small fee for using this service. If you have any questions or you want to make a deposit over the phone, call Access Corrections at 866-345-1884. Learn more about how to send money to an inmate in the Comal County Jail.

Can you deposit money to an inmate directly at Comal County Jail?
Yes, you can deposit money directly at Comal County Jail either one of two ways: 1. Ask the Comal County Jail whether it has a deposit kiosk on site. 2. Ask the Comal County Jail how the money order must be made out. If you have any questions, call the jail at 830-620-3450. Learn more about how to send money to an inmate in the Comal County Jail.

Does the inmate have to be a member of my family in order to send money to them?
No. Anyone, as long as there is NOT a court-ordered 'no contact order' in place, can send money to an inmate in Comal County Jail. Learn more about how to send money to an inmate in the Comal County Jail.

What is the maximum amount of money I can send to an inmate in Comal County Jail?
The maximum deposit you can send an inmate at any one time is set by the jail. This amount is subject to change however, so be sure to check with the Comal County Jail by calling 830-620-3450 before sending a money order to them. If you are depositing money online using Access Corrections, or using the kiosk at the jail, you will be told the monetary limits by the system at the time of the deposit. In addition, Comal County Jail will have a limit on how much the inmate can spend on commissary products in any given week. Learn more about how to send money to an inmate in the Comal County Jail.

How much can an inmate spend on commissary products each week?
Comal County Jail updates the amount of money an inmate can spend on commissary each week from time to time, but generally the maximum amount they can spend will never exceed $125.00 per week. The kiosk you use at the jail to deposit money, or the website of Access Corrections, will always post the maximum amount an inmate can spend each week on commissary, but for confirmation you call call the jail directly at 830-620-3450. Learn more about how to send money to an inmate in the Comal County Jail.

What can an inmate in Comal County Jail spend his money on?
Inmates in Comal County Jail can use the commissary money that you deposit into their accounts to purchase phone cards, stamps, stationary supplies, snacks, candy, hygiene products and certain types of clothing allowed by the jail. If the facility has extra fees for medical visits or medication, it may also be used for that. Lastly, if the inmate's judge allows 'self-bail' and the inmate has the funds, he or she can use their funds to bond themselves out of custody. Learn more about how to send money to an inmate in the Comal County Jail or call the facility at 830-620-3450.

Can I make a deposit into a Comal County Jail inmate's account anywhere else besides online or using the kiosk at the jail?
Yes. You can also make a deposit to an inmate's account who is incarcerated in the Comal County Jail at the following walk-in cash payment companies: Ace Cash Express and Western Union. In addition you can make a deposit using a credit or debit card over the phone by calling Access Corrections at 866-345-1884. Learn more about how and where to send money to an inmate in the Comal County Jail.

Search for an Inmate or Active Arrest Warrant in Comal County