When mailing a letter or postcard to an inmate, please address your mail as follows:
Inmate's First and Last Name
Washington County Jail
PO Box 307
Chatom, AL 36518
All mail sent to an inmate at the Washington County Jail must include the sender's name and mailing address in the top left corner of the envelope or postcard.
Failure to include your return address will most likely result in your mail NOT being delivered and your letter destroyed.
The information below provides complete instructions regarding:
Follow these instructions exactly to help ensure that your inmate receives his/her mail and not have it thrown away.
The Washington County Jail has a zero-tolerance policy regarding mail violations.
Staff at the Washington County Jail has increasingly been finding letters that are being mailed to inmates being dipped into illegal drugs in liquid form. Because of this crime they may be eliminating all direct mail from families and friends and moving to a system where all personal mail (not legal) is sent to a third party who will either provide photocopies of your letters or will forward them in a digital form to be read by inmates on terminals in their unit.
Instructions on this service are listed below, or will be outlined in detail when this new policy takes affect. If you have any questions, call the Washington County Jail at 251-847-2202.
Mail Policies regarding letters, postcards, greeting cards, digital mail, newspapers, magazines and books are listed below. Scroll down for instructions. Failure to adhere to them will result in your inmate and you losing certain privileges.
Washington County Jail Physical Address
45 Court Street
Chatom, AL 36518
Washington County Jail Mailing Address
TextBehind enables you to communicate with your incarcerated loved ones located inside the United States from anywhere in the world using text letters, kids' drawings, and custom greeting cards. Unlimited inmate reply letters are processed for electronic delivery to your smartphone and email at no extra charge.
The cost to send an electronic letter is approximately $1.00.
Here’s how it works:
1. All offender mail (paper and electronic) is addressed and delivered to TextBehind. Electronic mail is sent through the apps (iphone, Google Play). Paper mail is sent to the address below:
Inmate Name and Inmate Number
Washington County Jail Alabama (note: please do not abbreviate the name)
P.O. Box 247
Phoenix, MD 21131
2. If it was sent via TextBehind's app (iphone, Google Play), TextBehind can process it within one business day.
3. An additional step is involved in processing mail that is sent using the U.S. Postal Service. TextBehind will use a scanner to make digital files of the contents of the mailing—including cards, photos or artwork.
4. All digital files are then forwarded to the offender’s assigned prison.
5. The jail or prison's mailroom staff print approved pages and then delivers them to the inmate.
IMPORTANT NOTES:
Here’s what happens when TextBehind receives a letter from an inmate:
YOU NEED TO KNOW THIS...
IMPORTANT TextBehind LINKS:
Register / Log in with TextBehind
Contact TextBehind with Questions
Add an Inmate to your list of Contacts
TextBehind Volume Discount packages
** Address to Mail letters using TextBehind **
Inmate Name and Inmate Number
Washington County Jail Alabama (note: please do not abbreviate the name)
P.O. Box 247
Phoenix, MD 21131
RATES (subject to change):
TextBehind is a digital texting and letter writing service used by jail and prison inmates and inmate’s friends and families all across America. Due to the problem of letters and postcards containing, or soaked in contraband (drugs), TextBehind electronic and physical letters replaced the former policy of allowing mail to be sent directly from inmate’s friends and family members, and vice versa.
Type of Mail Allowed for Washington County Jail
Postcards
The Washington County Jail allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature.
Envelopes
The Washington County Jail may also allow regular postcards and envelopes to be mailed to inmates as well, however more and more jails are no longer allowing envelopes or paper letters due to concern about paper being dipped into liquefied drugs like methamphetamines and cocaine and then mailed into secure facilities.
To confirm that the Washington County Jail still allows letters in envelopes call 251-847-2202 or view the Inmate Mail Instructions.
Newspapers
Local or national newspapers may also be mailed to the inmate as long as they are mailed directly from the newspaper publisher.
Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.
Books
Most jails allow books to be mailed directly to the jail from a reputable source such as Amazon, Barnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address above.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Washington County Jail standards will be disposed of.
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.
To confirm that the Washington County Jail continues to allow books to be mailed by a third party publisher or bookseller, call 251-847-2202.
Care packages
Care packages are pre-chosen items packaged together and sent to the inmate from a third-party vendor. They can include clothing, snacks and seasonal items.
When a jail allows the inmate to receive Care Packages they must come directly from an approved company that specializes in serving the inmates of jails.
Call 251-847-2202 to see if the Washington County Jail participates in a Care Package program and if so, how to purchase one.
Emailing (Texting) your Inmate
Washington County Jail uses the services of Inmate Sales to allow text messaging communication between inmates and their friends and family.
Chirping is the product name for inmate texting.
This product allows inmates to send chirps (texts) to friends and family members.
Here's how it works:
Cost of Chirping:
How to address your Inmate's Postcard or Envelope
Inmate's First and Last Name
Washington County Jail
PO Box 307
Chatom, AL 36518
Mailed Items NOT Allowed
If your inmate is mailed anything other than a letter or postcard (or sometimes) greeting cards it won't get through.
However as stated above, because of the increased smuggling of drugs, more and more jails are only allowing pre-stamped or metered, solid color or white postcards to be received by inmates, or even using a third-party service that scans the letters and delivers paper or digital copies.
Examples of prohibited items include:
POLICIES REGARDING MAILING PHOTOS TO Washington County Jail
Important Mail Tips
To send a secure email message to an inmate in Washington County Jail follow these steps:
- Chirping is the product name for inmate texting.
- This product allows Washington County inmates to send chirps (texts) to friends and family members.
- Inmates will be charged a monthly service fee of $4.00.
- Inbound and Outbound Chirps are $0.10 each.
Inmate Sales Apps
iphone app
Google Play app
For all information on how to Text/Email an Inmate in Washington County Jail check out our Secure Messaging Guide for Washington County.
To receive phone calls from inmates in Washington County, or to assist them in making phone calls to other people, follow these steps:
For all the information regarding phone calls with Washington County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.
Other than 'at the jail' visits between you and your inmate at Washington County Jail, which is explained and outlined in detail on our Visit Inmate Page, Washington County remote video inmate visitation can be done using the services of Inmate Sales utilizing the following instructions:
In order to have a successful video visit with an inmate in Washington County, these are the steps to follow:
* All the information you need to have complete knowledge about inmate visitation; policies, rules, fees, schedules, tips, dress codes, and children, lawyers and clergy visitation in Washington County, can be found on our Visit Inmate Page.
Washington County Jail Phone: 251-847-2202
To receive phone calls from an inmate in Washington County follow these instructions:
Washington County Jail uses the services of NCIC for inmate phone calling. It is called a ‘friends & family account”.
In order to receive phone calls from your inmate, you need to do the following:
NOTE:
1. You cannot receive any calls to your phone number from your inmate until both you and your phone number are registered.
2. When you do receive a call, the number you will view on your phone from the incoming call is: 800-943-2189.
3. When allowed by Washington County Jail, families can also leave secure voicemails for inmates to listen to.
Fees
NCIC Customer Service
Phone - 800-943-2189 or 903-247-0069
Email – [email protected]
Full list of participating jails.
For all the information regarding phone calls with Washington County inmates; rules, policies, phone calling times, fees, limits and more visit our Inmate Phone Page.
To send commissary money to an inmate in Washington County Jail follow these steps:
For all information on how to Send Money to an inmate's account, what the fees are, how long it takes to hit their account and more, check out our full money and commissary guide for Washington County Jail.
To send commissary money to an inmate's account in Washington County Jail follow these steps:
You can deposit money four different ways:
24/7 Customer Service - 855-836-3364
Frequently Asked Questions
For all information, tips and available items for send money and for shipping Commissary packages to an inmate in Washington County Jail check out our Commissary Instructions Page for Washington County.