Osborn Correctional Institution
Osborn Correctional Institution
The 1927-bed Osborn Correctional Institution is staffed around the clock, and you can call 860-814-4600 at any hour for inmate information.
Arrestees charged with misdemeanors or felonies in this county are brought here for booking and processing. If held, they stay until they post bail, are released on their own recognizance, or are ordered to remain in custody through the end of their trial.
The facility’s roster of current inmates is available through the inmate search tool.
Convicted inmates with sentences of less than a year remain here. Inmates with sentences of more than a year are sent on to the Connecticut State Prison System or the Federal Bureau of Prisons.
This page includes information about the visitation schedule, sending money to an inmate’s account, mail, receiving calls from an inmate, voicemail, email and text messaging, tablet rentals, bail bonds, and commissary.
Find and save the inmate’s booking number early, since you may need it for letters and other communication. Can’t find it online? Call Osborn Correctional Institution at 860-814-4600.
Inmate Services
Other Jails and Prisons
Use the Official Jail Inmate Roster to search for anyone held at the Osborn Correctional Institution. You’ll be able to review their criminal charges and bond amount, find out when they can get visits, and view their mugshot. You can also call 860-814-4600.
Arrest Warrants in Connecticut
Connecticut keeps a public online list of arrest warrants issued by the courts when someone violates the terms of their probation, fails to appear in court on existing charges, or is ordered to incarcerate by a judge. The list is limited to those warrant types, so it isn’t a complete record of every warrant in the state.
Public Information on Court Cases
If you need to find information on a particular court case, most cases are available to the public online through the Judicial Branch’s case look-up. It covers the Supreme Court, the Appellate Court, and the Superior Court, including criminal cases across Connecticut. Juvenile, youthful offender, and sealed cases are not public.
Osborn Correctional Institution Inmate Search
Bail Bonds
Whether a defendant receives bail is first addressed at the police station. Police can release the arrested person on a written promise to appear, or set a bond. If the person isn’t released, an intake, assessment and referral specialist with the Court Support Services Division (the position formerly called bail commissioner) can review and adjust the bond. The judge decides at the defendant’s court appearance. If bail is ordered, it can be a cash bond, where the full amount is posted, or a surety bond through a licensed bondsman, who charges a state-regulated fee of 10% of the first $5,000 and 7% of the remainder.
FAQs
We’ve answered the most common questions about the Osborn Correctional Institution in our Frequently Asked Questions and Answers: how to find an inmate, how the jail roster works, and what happens after someone is arrested and booked. Need more help? Call 860-814-4600.
The Osborn Correctional Institution holds a license for 1927 inmates, but the actual count is often higher, especially on weekends. In Connecticut, there are no county jails. Every correctional facility is operated by the state Department of Correction, and several of them combine a pretrial jail and a prison under one roof. Men awaiting trial are held mainly at Bridgeport, Hartford, and New Haven Correctional Centers and at Corrigan-Radgowski Correctional Center, and women awaiting trial are held at York Correctional Institution. Cheshire, Garner, and MacDougall-Walker Correctional Institutions hold some pretrial detainees too. If your loved one is at Brooklyn Correctional Institution or the Cybulski Community Reintegration Center, they have already been sentenced, since neither holds pretrial inmates; Osborn and Robinson Correctional Institutions also hold almost only sentenced men. At the facilities with pretrial detainees, at least 35-40% of inmates turn over monthly, another 25-30% every 90 days, and another 15-20% every six months, while roughly 8-9% stay six to twelve months. Stays of more than twelve months usually involve serious charges such as murder or rape. Since preparing those cases for trial takes time, offenders arrested in Tolland County are held in state custody much longer.
⇓ Learn more ⇓ Show lessOsborn Correctional Institution is a Level 3 medium-security prison at 335 Bilton Road, Somers, CT 06071. The main phone number is (860) 814-4600. It opened in 1963 as the Connecticut Correctional Institution at Somers, replacing the old state prison in Wethersfield, and served for decades as the state’s maximum-security prison. It was renamed Osborn and reclassified to medium security in 1994. It has a designed capacity of about 1,570 and held about 1,150 men in September 2026.
Nearly everyone at Osborn is a sentenced adult man. The state doesn’t publish a breakdown of the offenses its population is serving time for. Osborn has an inpatient medical unit, a mental health unit, and an inpatient addiction services unit, along with a hospice program staffed by trained inmate volunteers. Its correctional industries program employs more than 200 men making clothing and mattresses and doing printing.
Osborn allows two in-person visits per week, which don’t need to be scheduled, and one video visit booked through the DOC’s visiting request site. Visits last one hour, and up to three approved visitors may come at once, with children counting toward the limit. Sessions generally run 8:30 to 11 a.m., 12:30 to 3 p.m., and 6:30 to 9 p.m., with some sessions reserved for specific groups and no Saturday morning visits. Check-in has a cutoff for each session, so arrive early. The same visitor can’t visit twice in one day.
All visitors must be on the inmate’s approved visiting list, which the inmate starts by requesting an application from their counselor. Approval usually takes two to three weeks. Adults need photo ID. Children need a birth certificate plus one other document with their name, and an adult who isn’t the child’s parent must bring a notarized letter from the parent or guardian. Visitors must follow the facility’s dress code.
There is currently no fixed-route bus to the prisons in Somers and Enfield. CTtransit’s weekend service to these facilities was discontinued in 2021, so plan to drive or arrange a ride. Address mail to the inmate’s full name and inmate number at the facility address, with your return address. Money can be sent through JPay, TouchPay, Western Union, or by money order to the Inmate Trust Fund, P.O. Box 290800, Wethersfield, CT 06129-0800. Phone calls are free.
- Jail (Main): 860-814-4600
What happens during booking at Osborn Correctional Institution?
After arrest, individuals are processed at Osborn Correctional Institution, where they undergo a series of steps that determine their charges and whether they’ll be released on their own recognizance, allowed to post bail, or held until their court date.
The first rule for anyone arrested is to remain silent. Anything they say can be used in court, so it’s best to speak only to an attorney about the incident.
Here are the typical stages of the booking process at Osborn Correctional Institution:
- Verifying the person’s identity.
- Taking mugshots.
- Questions regarding medical and mental health history, along with drug and gang affiliations.
- Collecting DNA if necessary.
- Conducting a physical search.
- Confiscating personal belongings.
- Providing a phone call.
If you need details about an offender’s bail or bond, contact the facility at 860-814-4600.
How do you post bail in Tolland County?
If someone is taken to Osborn Correctional Institution in Somers for booking, the next steps depend on their case:
1. The individual may be released without bail, under a promise to appear at a court hearing.
2. They could be held in custody until their trial.
3. They may post a bail or bond for release. To find out the exact bail amount, call 860-814-4600.
Bail payments can be handled in various ways.
- Cash bonds are paid in full, normally at the jail's bonding window or with the clerk of court, by cash, cashier's check or money order, and card payments are often possible through a kiosk in the lobby or an online vendor for a convenience fee; have the inmate's full name and booking number ready, and reach the jail at 860-814-4600.
- Licensed bail bond agents in Tolland County can facilitate payment.
- Property bonds are available in many courts: an owner may pledge land or a home after proving clear title and equity of at least the bond amount (often double) with the deed and a recent tax or appraisal figure, and the court that set bail decides whether to accept it.
For a comprehensive guide to the bail process in Tolland County, Connecticut, visit the Osborn Correctional Institution Bail FAQ page.
⇓ Learn more ⇓ Show lessHow Do You Visit an Inmate in the Osborn Correctional Institution? What is the Schedule?
Osborn Correctional Institution Inmate Visitation Schedule
Osborn Correctional Institution
335 Bilton Road
Somers, CT 06071
860-814-4600
- All potential visitors must complete the State of Connecticut - Department of Correction Visiting Request Form
- Video Visits must be pre-scheduled and a Visiting Request Form must be completed.
- In-Person Visits are not pre-scheduled at this time are on a first come, first serve basis.
- Visitors must be on the approved, active visiting list.
- You will receive a notification when your video visit is scheduled.
(SCROLL DOWN FOR VISITATION SCHEDULE)
RULES & GUIDELINES FOR VISITING AN INMATE
- Confirm the facility location of the inmate you would like to visit by using the inmate search tool.
- Valid, government issued photo ID is required.
- No cellphones or other electronic devices allowed into the visiting area.
- No more than two (2) visitors are allowed per visit to include children.
- On-site visits are at least 30 minutes, and up to 60 minutes.
- Visitors are required to arrive at least 15 minutes prior to your scheduled on-site visit to check in.
- Video visits are 30-60 minutes.
- There are NO VISITS on major holidays.
- Clothing & Appearance must be reasonably modest. Revealing, seductive, or offensive clothing is not allowed.
- Video visits are free.
A maximum of (3) authorized adult visitors may participate in the video visit and must be included on the Visit Request Form. Children don't count toward the number of visitors. - NOTE: ACTUAL VISITATION DAYS AND TIMES VARY FOR EACH INMATE - See Schedule for Osborn Correctional Institution
VISITATION SCHEDULE - Go to this page to see times for Specific Inmates and Units for Osborn Correctional Institution
| DAY | TIMES |
| MONDAY | 8:30AM - 11:00AM 12:30PM - 3:00PM 6:30PM - 9:00PM |
| TUESDAY | No AM Visits 12:30PM - 3:00PM 6:30PM - 9:00PM |
| WEDNESDAY | 8:30AM - 11:00AM 12:30PM - 3:00PM 6:30PM - 9:00PM |
| THURSDAY | 8:30AM - 11:00AM 12:30PM - 3:00PM 6:30PM - 9:00PM |
| FRIDAY | 8:30AM - 11:00AM 12:30PM - 3:00PM 6:30PM - 9:00PM |
| SATURDAY | 8:30AM - 11:00AM 12:30PM - 3:00PM 6:30PM - 9:00PM |
| SUNDAY | 8:30AM - 11:00AM 12:30PM - 3:00PM 6:30PM - 9:00PM |
Connecticut State Department of Correction - Remote Inmate Video Visitation
Video Visitation is done using Microsoft Teams Group Chat Software.
- In order to use Microsoft Teams you need to be registered and prepaid. While you can sign up for free, you get more benefits and it's easier to use with a paid version.
- Family and friends wishing to participate and receive a Video Visit may consult with their loved one.
- Next, your detained friend or family member will need to add your name to the visitation list and you will be contacted by a Department of Correction staff member to schedule a day and time for your visit.
- The following are the instructions and steps to have a video visit with your inmate after you have been added by your inmate, and you have opened your account with Microsoft Teams.
1. Type www.skype.com in the search bar.
2. Click 'sign in' in the upper right hand corner.
3. Click 'New to Skype' Sign up - then 'NEXT'.
4. Under 'Create Account', add your email address. - then 'NEXT'.
5. Create a password, then click 'NEXT'.
6. Enter your first and last name, then click 'NEXT'.
7. Enter your Country/region, then your birthday, then click 'NEXT'.
8. Download the SKYPE app to your chosen device, then ...
9. Sign into SKYPE using your email and password you just registered under.
Connecticut State Department of Correction - Remote Inmate Video Visitation
Video Visitation is done using Microsoft Teams Group Chat Software.
- In order to use Microsoft Teams you need to be registered and prepaid. While you can sign up for free, you get more benefits and it's easier to use with a paid version.
- Family and friends wishing to participate and receive a Video Visit may consult with their loved one.
- Next, your detained friend or family member will need to add your name to the visitation list and you will be contacted by a Department of Correction staff member to schedule a day and time for your visit.
- The following are the instructions and steps to have a video visit with your inmate after you have been added by your inmate, and you have opened your account with Microsoft Teams.
1. Type www.skype.com in the search bar.
2. Click 'sign in' in the upper right hand corner.
3. Click 'New to Skype' Sign up - then 'NEXT'.
4. Under 'Create Account', add your email address. - then 'NEXT'.
5. Create a password, then click 'NEXT'.
6. Enter your first and last name, then click 'NEXT'.
7. Enter your Country/region, then your birthday, then click 'NEXT'.
8. Download the SKYPE app to your chosen device, then ...
9. Sign into SKYPE using your email and password you just registered under.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Osborn Correctional Institution’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 860-814-4600 for further assistance.
⇓ Learn more ⇓ Show lessCan I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the Osborn Correctional Institution?
Osborn Correctional Institution Inmate Visitation Schedule
Osborn Correctional Institution
335 Bilton Road
Somers, CT 06071
860-814-4600
- All potential visitors must complete the State of Connecticut - Department of Correction Visiting Request Form
- Video Visits must be pre-scheduled and a Visiting Request Form must be completed.
- In-Person Visits are not pre-scheduled at this time are on a first come, first serve basis.
- Visitors must be on the approved, active visiting list.
- You will receive a notification when your video visit is scheduled.
(SCROLL DOWN FOR VISITATION SCHEDULE)
RULES & GUIDELINES FOR VISITING AN INMATE
- Confirm the facility location of the inmate you would like to visit by using the inmate search tool.
- Valid, government issued photo ID is required.
- No cellphones or other electronic devices allowed into the visiting area.
- No more than two (2) visitors are allowed per visit to include children.
- On-site visits are at least 30 minutes, and up to 60 minutes.
- Visitors are required to arrive at least 15 minutes prior to your scheduled on-site visit to check in.
- Video visits are 30-60 minutes.
- There are NO VISITS on major holidays.
- Clothing & Appearance must be reasonably modest. Revealing, seductive, or offensive clothing is not allowed.
- Video visits are free.
A maximum of (3) authorized adult visitors may participate in the video visit and must be included on the Visit Request Form. Children don't count toward the number of visitors. - NOTE: ACTUAL VISITATION DAYS AND TIMES VARY FOR EACH INMATE - See Schedule for Osborn Correctional Institution
VISITATION SCHEDULE - Go to this page to see times for Specific Inmates and Units for Osborn Correctional Institution
| DAY | TIMES |
| MONDAY | 8:30AM - 11:00AM 12:30PM - 3:00PM 6:30PM - 9:00PM |
| TUESDAY | No AM Visits 12:30PM - 3:00PM 6:30PM - 9:00PM |
| WEDNESDAY | 8:30AM - 11:00AM 12:30PM - 3:00PM 6:30PM - 9:00PM |
| THURSDAY | 8:30AM - 11:00AM 12:30PM - 3:00PM 6:30PM - 9:00PM |
| FRIDAY | 8:30AM - 11:00AM 12:30PM - 3:00PM 6:30PM - 9:00PM |
| SATURDAY | 8:30AM - 11:00AM 12:30PM - 3:00PM 6:30PM - 9:00PM |
| SUNDAY | 8:30AM - 11:00AM 12:30PM - 3:00PM 6:30PM - 9:00PM |
Connecticut State Department of Correction - Remote Inmate Video Visitation
Video Visitation is done using Microsoft Teams Group Chat Software.
- In order to use Microsoft Teams you need to be registered and prepaid. While you can sign up for free, you get more benefits and it's easier to use with a paid version.
- Family and friends wishing to participate and receive a Video Visit may consult with their loved one.
- Next, your detained friend or family member will need to add your name to the visitation list and you will be contacted by a Department of Correction staff member to schedule a day and time for your visit.
- The following are the instructions and steps to have a video visit with your inmate after you have been added by your inmate, and you have opened your account with Microsoft Teams.
1. Type www.skype.com in the search bar.
2. Click 'sign in' in the upper right hand corner.
3. Click 'New to Skype' Sign up - then 'NEXT'.
4. Under 'Create Account', add your email address. - then 'NEXT'.
5. Create a password, then click 'NEXT'.
6. Enter your first and last name, then click 'NEXT'.
7. Enter your Country/region, then your birthday, then click 'NEXT'.
8. Download the SKYPE app to your chosen device, then ...
9. Sign into SKYPE using your email and password you just registered under.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Osborn Correctional Institution’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 860-814-4600 for further assistance.
⇓ Learn more ⇓ Show lessHow Do You Deposit Money for an Inmate in the Osborn Correctional Institution?
Osborn Correctional Institution uses the services of JPAY for you to send money to an inmate's trust fund / commissary account.
You can send money to an inmate/offender's commissary/spendable account through the Send Money page.
There are several ways to send money to an inmate/offender.
- Online payments
- Over the phone by calling 800-574-5729
- MoneyGram
- If you wish to send cash you can use MoneyGram. MoneyGram has many convenient locations nationwide.
The following establishments will always have MoneyGram services:
Walmart
7-11
CVS Pharmacy
You will need:
Inmate's Correctional ID number and last name
The facility name or receive code.
You can visit the MoneyGram website to find locations near you.
5. Money Order - Inmate's Name must be on the Money Order
Inmate Name and Inmate ID#
6. Lobby Kiosk
You can use a debit or credit card in the lobby kiosk to send funds to an inmate/offender.
Rates to Send Money to an Inmate
Online
$ 0.00 - 20.00 > $4.95
$ 20.01 - 100.00 > $7.95
$ 100.01 - 200.00 > $9.95
$ 200.01 - 300.00 > $11.95
$ 300.01 - 5000.00 > $11.95
By Phone
$ 0.00 - 20.00 > $5.95
$ 20.01 - 100.00 > $8.95
$ 100.01 - 200.00 > $10.95
$ 200.01 - 300.00 > $12.95
$ 300.01 - 5000.00 > $12.95
How to Deposit Money in a Osborn Correctional Institution Inmate's Account

There are four ways to deposit money in an inmate's account in the Connecticut State Department of Correction:
- Jpay Online Deposits
- Western Union Online Deposits
- Touchpay
- United States Postal Service - Mailing a Payment
In order to do any of these you need to know the exact name the inmate is incarcerated under, and their Inmate ID#.
If you can't find the inmate and booking number online, call the Trust Fund Office at 860-692-7670.
1. Osborn Correctional Institution and JPAY.
- First, you need to know the exact spelling of the inmate's name and inmates ID #
- You can send money to an inmate/offender's commissary/spendable account through the Send Money page.
- There are two ways to send money to an inmate/offender in {Osborn Correctional Institution using Jpay.
- Online payments
- Over the phone by calling 800-574-5729
2. Osborn Correctional Institution and Western Union.
First, you need to know the exact spelling of the inmate's name and inmates ID #
You also need to know these codes.
Codes:
Pay to: CONNECTICUT DOC
Code City: CTDOC
State: CT
Senders Account #: Inmate Number + Last Name (ex: 00123456SMITH)
Attention: Leave this blank
- Select CONNECTICUT DOC, then follow Western Union's instructions.
- For questions, concerns or to add funds via Western Union over the phone, call 800-325-6000.
Western Union Facilities -
Deposit funds in-person at Western Union.
Codes:
Pay to: CONNECTICUT DOC
Code City: CTDOC
State: CT
Senders Account #: Inmate Number + Last Name (ex: 00123456SMITH)
Attention: Leave this blank
3. Osborn Correctional Institution and Touchpay
You will need these these three things:
-
Exact spelling of the inmate's name as the CT DOC has it spelled.
-
The inmate's ID#.
-
Touchpay Facility # of 306109.
Options for putting money in an inmate's account:
Option 1 - Dropping Money at one of the prisons:
Bring money to the following prisons in person.
Hartford
177 Weston Street
Hartford, CT
Chesire
900 Highland Avenue
Chesire, CT
York
201 West Main Street
Niantic, CT
You will use a Touchpay self-serve kiosk in the lobbies that accepts cash, debit or credit cards.
Option 2 - Deposit Inmate Money Online
- Osborn Correctional Institution uses Touchpay to process all online deposits to an inmate's account.
- The company charges you a small fee for doing so.
Option 3 - Make an Inmate Deposit over the Phone by calling Touchpay at 866-232-1899.
To do this you will need the inmate's offender # (inmate ID #), full legal name, and Facility Locator Number. Call 860-814-4600 to get the Facility Locator Number.
4. Osborn Correctional Institution and Mailing a Payment
When sending an inmate money by mail, the Osborn Correctional Institution will only accept:
- US Postal Money Orders, or
- Certified Bank Cashier Checks
**Important Notes**
- All Checks or Money Orders MUST be payable to the inmate.
- A filled out copy of the Inmate Trust Remitter Form.
- Remitter Information MUST include:
Inmate First, Middle Initial and Last Name
Inmate Number
Inmate Date of Birth
Sender's First and Last Name
Sender's Full Address (Number, Street, Apartment/Unit, City, State and Zip Code)
Mailing Address:
Inmate Trust Fund
P.O. Box 290800
Wethersfield, CT 06129-0800
Funds are only accepted from the following sources:
- Money Order or Certified/Cashier's Check, along with complete and legible remitter information *
- Attorney checks, along with cover letter
- Employer checks, along with pay stub
- Refund check from Vendors
- Social Security checks
- Social Services checks
- Tax Refunds
- Unemployment checks
- Veterans Administration checks
Rules Regarding Picking up Money When an Inmate is Released from the Osborn Correctional Institution
Final Check Request: Former inmates may request a check for their remaining funds by completing a Request for Account Balance Form and mailing it to:
Inmate Trust Fund
24 Wolcott Hill Rd.
Wethersfield, CT 06109
If you have any questions, call the Trust/Finance Office at 860-692-7670
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Osborn Correctional Institution’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 860-814-4600 for further assistance.
⇓ Learn more ⇓ Show lessHow Do I Receive Phone Calls from an Inmate in the Osborn Correctional Institution?
How an Inmate Makes a Phone Call to You or Others from Osborn Correctional Institution
To set up a phone account so that your inmate can call you from Tolland County do the following:
1. Enroll in an account with Securus Technologies.
2. Choose one of three account types, Securus Debit, Advance Connect or Direct Bill.
3. Choose Osborn Correctional Institution, then connect with your inmate.
4. If you have any questions, call Securus: 972-734-1111 or 800-844-6591.
To find out fees, how to's, calling times, limits on phone calls and other systems Securus has do that you can communicate with your Tolland County inmate, check out our Inmate Phone Page.
NOTE: All of your inmate's phone calls are recorded and stored. It is advised not to discuss their pending case.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Osborn Correctional Institution’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 860-814-4600 for further assistance.
⇓ Learn more ⇓ Show lessHow do I Mail an Inmate in the Osborn Correctional Institution, and what can I send them?
Osborn Correctional Institution Inmate Mail Policies and Address - What Can You Send, and Where?
For inmates receiving mail in the Osborn Correctional Institution there are different addresses and policies depending on the inmate's status, as well as what type of mail they are receiving; personal mail, legal mail, subscriptions or books sent from a third-party such as Amazon.
All mail is to be shipped to the Osborn Correctional Institution:
Inmate's Full Name & Inmate #
Osborn Correctional Institution
335 Bilton Road
POB 100
Somers, CT 06071
For complete information on mail policies, what you can send an inmate and what address to send them, check out our Inmate Mail page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Osborn Correctional Institution’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 860-814-4600 for further assistance.
⇓ Learn more ⇓ Show lessCan I purchase Commissary Online for an Inmate in the Osborn Correctional Institution, and what can I purchase?
How to Deposit Money in a Osborn Correctional Institution Inmate's Account

There are four ways to deposit money in an inmate's account in the Connecticut State Department of Correction:
- Jpay Online Deposits
- Western Union Online Deposits
- Touchpay
- United States Postal Service - Mailing a Payment
In order to do any of these you need to know the exact name the inmate is incarcerated under, and their Inmate ID#.
If you can't find the inmate and booking number online, call the Trust Fund Office at 860-692-7670.
This is the commissary order sheet for Osborn Correctional Institution
1. Osborn Correctional Institution and JPAY.
- First, you need to know the exact spelling of the inmate's name and inmates ID #
- You can send money to an inmate/offender's commissary/spendable account through the Send Money page.
- There are two ways to send money to an inmate/offender in {Osborn Correctional Institution using Jpay.
- Online payments
- Over the phone by calling 800-574-5729
2. Osborn Correctional Institution and Western Union.
First, you need to know the exact spelling of the inmate's name and inmates ID #
You also need to know these codes.
Codes:
Pay to: CONNECTICUT DOC
Code City: CTDOC
State: CT
Senders Account #: Inmate Number + Last Name (ex: 00123456SMITH)
Attention: Leave this blank
- Select CONNECTICUT DOC, then follow Western Union's instructions.
- For questions, concerns or to add funds via Western Union over the phone, call 800-325-6000.
Western Union Facilities -
Deposit funds in-person at Western Union.
Codes:
Pay to: CONNECTICUT DOC
Code City: CTDOC
State: CT
Senders Account #: Inmate Number + Last Name (ex: 00123456SMITH)
Attention: Leave this blank
3. Osborn Correctional Institution and Touchpay
You will need these these three things:
-
Exact spelling of the inmate's name as the CT DOC has it spelled.
-
The inmate's ID#.
-
Touchpay Facility # of 306109.
Options for putting money in an inmate's account:
Option 1 - Dropping Money at one of the prisons:
Bring money to the following prisons in person.
Hartford
177 Weston Street
Hartford, CT
Chesire
900 Highland Avenue
Chesire, CT
York
201 West Main Street
Niantic, CT
You will use a Touchpay self-serve kiosk in the lobbies that accepts cash, debit or credit cards.
Option 2 - Deposit Inmate Money Online
- Osborn Correctional Institution uses Touchpay to process all online deposits to an inmate's account.
- The company charges you a small fee for doing so.
Option 3 - Make an Inmate Deposit over the Phone by calling Touchpay at 866-232-1899.
To do this you will need the inmate's offender # (inmate ID #), full legal name, and Facility Locator Number. Call 860-814-4600 to get the Facility Locator Number.
4. Osborn Correctional Institution and Mailing a Payment
When sending an inmate money by mail, the Osborn Correctional Institution will only accept:
- US Postal Money Orders, or
- Certified Bank Cashier Checks
**Important Notes**
- All Checks or Money Orders MUST be payable to the inmate.
- A filled out copy of the Inmate Trust Remitter Form.
- Remitter Information MUST include:
Inmate First, Middle Initial and Last Name
Inmate Number
Inmate Date of Birth
Sender's First and Last Name
Sender's Full Address (Number, Street, Apartment/Unit, City, State and Zip Code)
Mailing Address:
Inmate Trust Fund
P.O. Box 290800
Wethersfield, CT 06129-0800
Funds are only accepted from the following sources:
- Money Order or Certified/Cashier's Check, along with complete and legible remitter information *
- Attorney checks, along with cover letter
- Employer checks, along with pay stub
- Refund check from Vendors
- Social Security checks
- Social Services checks
- Tax Refunds
- Unemployment checks
- Veterans Administration checks
Rules Regarding Picking up Money When an Inmate is Released from the Osborn Correctional Institution
Final Check Request: Former inmates may request a check for their remaining funds by completing a Request for Account Balance Form and mailing it to:
Inmate Trust Fund
24 Wolcott Hill Rd.
Wethersfield, CT 06109
If you have any questions, call the Trust/Finance Office at 860-692-7670
How to Deposit Money in a Osborn Correctional Institution Inmate's Account

There are four ways to deposit money in an inmate's account in the Connecticut State Department of Correction:
- Jpay Online Deposits
- Western Union Online Deposits
- Touchpay
- United States Postal Service - Mailing a Payment
In order to do any of these you need to know the exact name the inmate is incarcerated under, and their Inmate ID#.
If you can't find the inmate and booking number online, call the Trust Fund Office at 860-692-7670.
1. Osborn Correctional Institution and JPAY.
- First, you need to know the exact spelling of the inmate's name and inmates ID #
- You can send money to an inmate/offender's commissary/spendable account through the Send Money page.
- There are two ways to send money to an inmate/offender in {Osborn Correctional Institution using Jpay.
- Online payments
- Over the phone by calling 800-574-5729
2. Osborn Correctional Institution and Western Union.
First, you need to know the exact spelling of the inmate's name and inmates ID #
You also need to know these codes.
Codes:
Pay to: CONNECTICUT DOC
Code City: CTDOC
State: CT
Senders Account #: Inmate Number + Last Name (ex: 00123456SMITH)
Attention: Leave this blank
- Select CONNECTICUT DOC, then follow Western Union's instructions.
- For questions, concerns or to add funds via Western Union over the phone, call 800-325-6000.
Western Union Facilities -
Deposit funds in-person at Western Union.
Codes:
Pay to: CONNECTICUT DOC
Code City: CTDOC
State: CT
Senders Account #: Inmate Number + Last Name (ex: 00123456SMITH)
Attention: Leave this blank
3. Osborn Correctional Institution and Touchpay
You will need these these three things:
-
Exact spelling of the inmate's name as the CT DOC has it spelled.
-
The inmate's ID#.
-
Touchpay Facility # of 306109.
Options for putting money in an inmate's account:
Option 1 - Dropping Money at one of the prisons:
Bring money to the following prisons in person.
Hartford
177 Weston Street
Hartford, CT
Chesire
900 Highland Avenue
Chesire, CT
York
201 West Main Street
Niantic, CT
You will use a Touchpay self-serve kiosk in the lobbies that accepts cash, debit or credit cards.
Option 2 - Deposit Inmate Money Online
- Osborn Correctional Institution uses Touchpay to process all online deposits to an inmate's account.
- The company charges you a small fee for doing so.
Option 3 - Make an Inmate Deposit over the Phone by calling Touchpay at 866-232-1899.
To do this you will need the inmate's offender # (inmate ID #), full legal name, and Facility Locator Number. Call 860-814-4600 to get the Facility Locator Number.
4. Osborn Correctional Institution and Mailing a Payment
When sending an inmate money by mail, the Osborn Correctional Institution will only accept:
- US Postal Money Orders, or
- Certified Bank Cashier Checks
**Important Notes**
- All Checks or Money Orders MUST be payable to the inmate.
- A filled out copy of the Inmate Trust Remitter Form.
- Remitter Information MUST include:
Inmate First, Middle Initial and Last Name
Inmate Number
Inmate Date of Birth
Sender's First and Last Name
Sender's Full Address (Number, Street, Apartment/Unit, City, State and Zip Code)
Mailing Address:
Inmate Trust Fund
P.O. Box 290800
Wethersfield, CT 06129-0800
Funds are only accepted from the following sources:
- Money Order or Certified/Cashier's Check, along with complete and legible remitter information *
- Attorney checks, along with cover letter
- Employer checks, along with pay stub
- Refund check from Vendors
- Social Security checks
- Social Services checks
- Tax Refunds
- Unemployment checks
- Veterans Administration checks
Rules Regarding Picking up Money When an Inmate is Released from the Osborn Correctional Institution
Final Check Request: Former inmates may request a check for their remaining funds by completing a Request for Account Balance Form and mailing it to:
Inmate Trust Fund
24 Wolcott Hill Rd.
Wethersfield, CT 06109
If you have any questions, call the Trust/Finance Office at 860-692-7670
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Osborn Correctional Institution’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 860-814-4600 for further assistance.
⇓ Learn more ⇓ Show lessHow Can I Communicate with an Inmate in the Osborn Correctional Institution using an Online Messaging Service?
Osborn Correctional Institution uses Securus eMessaging for Inmate Email.
Register here. (You are already registered if you signed up with Securus for 'Phone' or 'Remote Visitation').
Steps:
1. Sign up for eMessaging
2. Find your inmate.
3. Purchase a book of Securus ‘stamps’.
4. Type & Send message.
Things you CAN do:
1. You CAN ONLY send messages from the Securus website, or with the Securus app. (links below).
2. You CAN transfer ‘stamps’ to your inmate.
3. You CAN deposit money to your inmate, and they can purchase ‘stamps’ on their end.
4. Each time you send a message, you CAN pay for them to reply.
5. You CAN send photos. (Jail staff will review for appropriateness)
Things you CANNOT do:
1. You CANNOT use your own personal email to send messages.
2. You CANNOT send any message or photo that would normally be rejected by regular mail.
Other Things:
1. Photos must be .jpg, .jpeg or .png.
2. eMessages and photos must meet the jail’s standards for regular mail.
3. If your eMessage or Photo is rejected you will be notified of the reason, but you will NOT get a refund.
What is the cost of sending inmate messages?
- Send a text Message - 1 stamp
- Purchase a reply for your inmate - 1 stamp
- Attach up to 5 photos - 1 stamp each photo
- Share up to 5 eCards - 1 stamp each eCard
- Send just a photo with no text - 1 stamp
- Send a 30 second VideoGram - 3 stamps
What can your inmate do with digital 'stamps'?
- Reply to your eMessage if you attach a return stamp
- Receive transferred stamps you share with them (no cost to transfer)
- When available, they can purchase their own stamps from their Inmate Debit Account
Contact Information and Help:
eMessaging FAQ
eMessaging Signup & Helpful Information
Online Customer Service Support
Phone Support: 972-734-1111 or 800-844-6591
iphone app
Android app
Mailing Check payments
Securus Correctional Billing Services
PO Box 650757
Dallas, Texas 75265-075
How to Send a Text or Email Message to an Inmate in Osborn Correctional Institution
To send a text or email message to a Tolland County inmate, do the following:
Osborn Correctional Institution uses Securus eMessaging for Inmate Email.
Register here. (You are already registered if you signed up with Securus for 'Phone' or 'Remote Visitation' in Tolland County or any jail or prison in the country).
Steps:
1. Sign up for eMessaging
2. Find your Tolland County inmate.
3. Purchase a book of Securus ‘stamps’.
4. Type & Send message.
For all Tolland County information for sending secure messages to an inmate in Osborn Correctional Institution, including instructions, video examples, fees, limits, tablet rentals and more, check out out Text/Email an Inmate Page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Osborn Correctional Institution’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 860-814-4600 for further assistance.
⇓ Learn more ⇓ Show lessDo Inmates in the Osborn Correctional Institution have Access to Tablets or Computers?
Osborn Correctional Institution now offers Securus 'SecureView' Tablet Rentals to their inmates.

Securus is the same company that handles the inmate phone system, video visitations, email and texting and digital letters.
The tablets can be rented on a monthly basis and while not directly connected to the internet, the inmates can use them for the following activities:
- Phone Calls - Inmates may make calls directly from their tablet allowing for more privacy. The rates are the same as the phones in the unit, and the calls are still recorded and monitored.
- eMessaging - Communicate via a text based message or picture. Fee based system.
- Job Search - Using JobView, a secure job search application, inmates have the ability to see what jobs are available when they are released.
- Education - Free educational platform and course catalog that provides thousands of educational resources.
- Self Help -Inmates have daily access to mental health and addiction recovery programming.
- Music - Top-40, Hip-Hop, Country, Rock, Gospel, and more.
- Law Library - Legal research with up-to-date case information.
- eBooks - Thousands of available titles.
- Religion - Religious resources for spiritual guidance.
- Games - Inmates can play their favorite games. Available through monthly subscriptions
- Facility Services - Digital access to submitted forms, requests, facility documents, and notifications from staff.
Here's how it works:
- Send funds to the inmate and he or she will be able to subscribe and pay at the Osborn Correctional Institution.
Questions:
- By phone - 800-844-6591 or 972-734-1111.
- By email - tablets@securustech.net
How to Rent a Tablet for an Inmate in Osborn Correctional Institution
To rent a tablet for an inmate in Tolland County follow these instructions:
- Register here. It is recommended you use Chrome or Firefox.
- Pay for the subscription using Paypal.
- You get charged the 1st of each month.
- You get charged a full month even if it's only used for a partial month.
- No activation or early termination fees.
- Your Tolland County inmate will recieve their tablet in 3-5 business days, after you pay.
- Call - 800-844-6591 or 972-734-1111.
- Email - tablets@securustech.net
For all Tolland County information on Tablet Rentals for your inmate, check out our Tablet Rental Page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Osborn Correctional Institution’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 860-814-4600 for further assistance.
⇓ Learn more ⇓ Show lessWhat are the other City and County Jails in Tolland County?
Tolland County County Jails
Tolland County Juvenile Facilities
⇓ Learn more ⇓ Show lessWhat are the other Jails in the Neighboring Counties surrounding Tolland County?
The Osborn Correctional Institution serves the following cities and towns of Tolland County: Andover, Bolton, Columbia, Coventry, Ellington, Hebron, Mansfield, Somers, Stafford, Tolland, Union, Vernon and Willington.
