Oahu Community Correctional Center Inmate Mail

Search for an Inmate in Honolulu County

Send an Inmate Mail in the Oahu Community Correctional Center

When mailing a letter or postcard to an inmate, please address your mail as follows:

Inmate's Full Name & SID Number (call 808-832-1777 for this)
Oahu Community Correctional Center
2199 Kamehameha Highway
Honolulu, HI 96819

Important: Use this third-party mail service address directly below for personal mail, if it is different than the above address:

Inmate's Full Name & SID Number (call 808-832-1777 for this)
Oahu Community Correctional Center
2199 Kamehameha Highway
Honolulu, HI 96819

  • All mail sent to an inmate at the Oahu Community Correctional Center must include the sender's name and mailing address in the top left corner of the envelope or postcard.
  • Failure to include your return address will most likely result in your mail NOT being delivered and your letter destroyed.
  • Always use blue or black ink. Do NOT use felt markers or crayons.
  • Do NOT include drawings, nor should you draw on the envelope or postcard.
  • Do NOT enclose glitter, confetti or anything else in envelope.
  • When greeting cards are allowed, they should be plain and not be musical.  
  • When books, newspapers and magazines are allowed, they must be new, and only be sent directly from the publisher.
  • Packages, when allowed, must only be sent directly to an inmate from the third-party vendor outlined on our Commissary Page.

Inmates have their mail delivered Monday thru Friday. There is no limit on how much mail they can receive. Inmates are allowed to send mail to friends and family, but NOT to co-defendants, other inmates in this or other jails or prisons, and NOT from people they have a 'no contact' order in place from.

The Oahu Community Correctional Center has a zero-tolerance policy regarding mail violations.

Follow these instructions exactly to help ensure that your inmate receives his/her mail and not have it thrown away.

Scroll down for a list of Frequently Asked Questions and Answers regarding how to send an inmate mail, or call the Oahu Community Correctional Center at 808-832-1777 with your questions.

Mailing and Emailing Inmates at Oahu Community Correctional Center

When mailing a letter or postcard to an inmate, please address your mail as follows:

Inmate's Full Name & SID Number (call 808-832-1777 for this)
Oahu Community Correctional Center
2199 Kamehameha Highway
Honolulu, HI 96819

All mail sent to an inmate at the Oahu Community Correctional Center must include the sender's name and mailing address in the top left corner of your mail.
Failure to include your return address will most likely result in your mail NOT being delivered and your letter destroyed.
Main Phone: 808-832-1777

The information below provides complete instructions regarding:
Oahu Community Correctional Center Inmate Mail Policies,
Mail Instructions,
What type of mail is NOT allowed,
Rules for Mailing Letters and Photos and Postcards,
Emailing an inmate,
Policies for Sending Magazines, Newspapers, Books and Packages to Oahu Community Correctional Center in Honolulu, Hawaii.

Follow these instructions exactly to help ensure that your inmate receives his/her mail and not have it thrown away.
The Oahu Community Correctional Center has a zero-tolerance policy regarding mail violations.

Emailing Messages & Photos

Facility_name_1} with GettingOut, the same services that handle its Inmate Phone System and Video Visitation, for sending secure messages and photos between you and your inmate. 

If you are not already registered, do so here, or Log in.

Then use the Facility Finder to:
1.  Select this facility,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.

How Messaging Works
Watch this video on how to send a message.
1.
  Messages can be up to 500 characters long, including punctuation. At the bottom of your message there is a 'character countdown' feature.  
2. After you click the “CONTINUE” button, you can review the cost to send your message to your inmate. You can also attach credits for your inmate to reply to your message.  Be sure to accept the Terms and Conditions and click the “SEND” button for your message to be successfully delivered to your inmate.

How Uploading Photos Works
Watch this video on how to upload a photo.
1.
  Select the Photos Tab.
2. Select “Take New Photo” or “Upload New Photo”.
3. Take a new photo with your webcam, or select "Choose File" to upload a photo from your computer.
4. Give your photo a Title or add it to the "Gallery" of your choice.
5. Select the "Share" button.
6. Select your inmate(s) and then select "Share".
7. Once the photo is approved, it will be shared with your inmate(s).

Customer Service Questions
'Online' Contact Form, or
Call   866-516-0115

Type of Mail Allowed for Oahu Community Correctional Center

Postcards
The Oahu Community Correctional Center allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature.

Envelopes
The Oahu Community Correctional Center also allows letters mailed in envelopes to be sent to inmates as long as the envelopes and contents are not altered by lipstick, stickers, glitter, glue and do not contain contraband.

Mail letters to:

Inmate’s first and last name
Oahu Community Correctional Center
2199 Kamehameha Highway
Honolulu, HI 96819

If you do not write a complete return address in the upper left corner of the envelope, your letter will be discarded and will not reach the inmate.

Newspapers
This jail does not allows inmates to receive newspapers by mail.

Magazines
This jail does not allows inmates to receive magazines by mail.

Books
This jail does not allows inmates to receive books by mail.

What is Inmate mail?

By law, every inmate is entitled to receive mail delivered through the United State Postal Service. While for years, this mail was always delivered in the form of a letter or a postcard from friends and loved ones directly to the inmate, the definition of inmate mail has changed a bit.

Inmate mail can be:

•    A letter in an envelope,
•    A postcard,
•    A greeting card, or
•    A digital letter

Because of security and contraband concerns, mainly the paper and envelope that a letter is written on or enclosed in, being soaked in a liquid form of drugs, many jails are increasingly limiting the type of mail inmates can get.

Some still allow regular mail in an envelope with a stamp, but many now have the letter sent to a third-party that opens the letter, scans it and the envelope into a computer, emails the letter to the jail where they print it out, giving the photocopies to the inmate, or they send it to a computer kiosk or tablet digitally that the inmate can access.

Others only allow postcards, specifically the white, pre-stamped postcards that you can purchase from the post office. 

When greeting cards are allowed, they can’t be cards with glitter, music or other do-dads. They can only be plain paper cards.

Some jails, in fact most, require that mail be written or typed with only black or blue ink. Some allow black pencils to be used.

None allow crayons, markers, lipstick prints, etc. 

All require white envelopes, white paper or lined paper such as from a pad. Very few allow paper that is card stock. It must be plain white, 20-lb. printer paper.

To see the inmate mail policies for Oahu Community Correctional Center check out the inmate mail details above or call the jail at 808-832-1777 for specific information.

What is my inmate’s mailing address?

There are five different types of addresses for every jail:

1.    The physical address of the jail
2.    The mailing address for an inmate’s personal mail
3.    The mailing address for the inmate’s legal mail
4.    The mailing address for the jail’s administrative staff
5.    The mailing address for sending money to the inmate’s trust or commissary fund
       Visit the Inmate Money page for this information

In general, the only three addresses that friends and family of inmates need to be concerned about are:

•    The inmate address for personal mail.
•    The address for sending money orders to the inmate’s commissary account.
      Visit the Inmate Money page for this information.
•    The physical address of the jail.

Because this section is about mailing an inmate, the address for mailing an inmate is:

Inmate's Full Name & SID Number (call 808-832-1777 for this)
Oahu Community Correctional Center
2199 Kamehameha Highway
Honolulu, HI 96819

or 
Inmate's Full Name
Inmate ID#
Oahu Community Correctional Center
2199 Kamehameha Highway
Honolulu, HI 96819

If the red address is visible, then use that address, as that is the new address the jail is using for an inmate's personal mail to combat contraband entering the facility.

How do I mail a letter to an inmate in jail?

To mail a letter to an inmate in the Oahu Community Correctional Center, first completely read all the mail policies and guidelines that are on this page. Also read any updated mail guidelines that are on the official page for facility. If you still have questions, then call the jail at 808-832-1777 and ask specifics.

It is important to understand that if even one thing is done incorrectly when sending a letter to the jail, even if everything else is done correctly, then your letter will not be delivered to the inmate.  In fact, even though the jail claims they will mail your letter back to you so that you will know it was not delivered, there is always the chance it will be disposed of. 

So here you are at home, wondering why your inmate is not responding to your letter, when in fact, they may not have even received it.

How do I address an inmate?

All mail to the inmate must be addressed as follows:

A full return address, which includes your full name and full address.  Without this the mail will not be delivered to the inmate.

A complete address to the inmate, including:

Full Name (name that they were booked under)
Inmate ID# (booking #, SO #, etc.)
Inmate’s Housing location (if you know it)
Oahu Community Correctional Center
Mailing Address
City, State, Zip code

Inmate's Full Name & SID Number (call 808-832-1777 for this)
Oahu Community Correctional Center
2199 Kamehameha Highway
Honolulu, HI 96819



A letter that is not addressed completely may not get delivered. Keep in mind that often there is more than one inmate in a jail with the same name. You certainly don’t want the wrong inmate getting your private mail, do you?

If a letter is not delivered to an inmate, will they be notified?

Sometimes. There are some jails that will deliver you a notification that a letter which was intended for you was returned because it was either improperly addressed, did not have return address, contained contraband of some sort, had things written in it that were against mail and jail policies, or were sent by someone you were not allowed contact with such as co-defendant or someone the court had forbidden contact with such as a spouse in a domestic violence case.

Most of the time though, the letter is either returned or destroyed, and if there are illegal substances in the letter, it will be turned over to the Honolulu County Sheriff or District Attorney for possible criminal investigation and/or indictment.

What can I send to an inmate by mail?

Generally nothing but a letter, printouts from a computer printer or photographs can be sent to an inmate in the mail. If there is anything else enclosed, the entire letter and the contents will be returned to you or destroyed.

There are a few exceptions to this, such as several county jails in New York, including the infamous Riker’s Island. Riker’s allows all kinds of things to be mailed to an inmate, including a box of items every month.

Can I send pictures to an inmate?

Every jail has their own policy regarding allowing inmates to receive photographs in the mail, if at all. For Oahu Community Correctional Center’s policy, review the information on this page.

In general, most jails allow an inmate to have anywhere from four to six photographs in their possession at any one time. These cannot be polaroids, and the photos cannot be construed as even mildly sexual (such as a woman or child in a bathing suit), gang related, drug related or violent.

Some jails allow only photocopied photos.

Some jails only allow photos that are sent digitally and must remain digital.

There are only a few jails that do not allow any photos of any kind.

If you are still uncertain as the policy regarding photographs at this facility, call them at 808-832-1777.

Can I send newspapers, magazines and books to an inmate in the Oahu Community Correctional Center?

Most jails allow newspapers, magazines and books to be sent to an inmate, if they come directly from the publisher, such as directly from the newspaper or magazine themselves, or from the specific book publisher or trusted mail order source such as Amazon or Barnes and Noble.

There is often a limit of the quantity of books and magazines an inmate can either receive at one time, receive each month, or have in their possession at any one time. 

Hardcover books, or books with wire spiral binders are never allowed.

Any publications that portray or discuss violence, sex, gang activity, drugs, jail escapes or anything else against jail policies are not allowed and will be returned.

The policy of the Oahu Community Correctional Center should be detailed on this page. However, if it is not, then call the jail at 808-832-1777 and ask.

Keep in mind that the address the publications should be mailed to is not always the mailing address of where the inmate gets their regular mail, the mail that is scanned and forwarded digitally to them.

The mailing address for publications is:

Inmate's Full Name & SID Number (call 808-832-1777 for this)
Oahu Community Correctional Center
2199 Kamehameha Highway
Honolulu, HI 96819

or 
Inmate's Full Name
Inmate ID#
Oahu Community Correctional Center
2199 Kamehameha Highway
Honolulu, HI 96819

Use the address in red if it is visible to you.

NOTE: There are a few New York jails that allow publications to be sent directly to them as opposed to having it sent through the publisher. One of the most notable exceptions is Riker’s Island in New York City.

How often can I send letters or cards to an inmate?

There is no limit to how often you can send letters or cards to an inmate. You are only limited to the types of letters and cards that you can send, considering Oahu Community Correctional Center’s policies, which are outlined on this page.

How often can the inmate mail letters?

An inmate can mail letters as often as they like.  There is no limit to the number of letters that an inmate can write and send.  They are only limited by the number of stamps they can afford to purchase through commissary, and the amount of commissary spend that the Oahu Community Correctional Center allows.

What is considered contraband in the mail?

Contraband is defined as anything that the jail does not allow to be mailed to an inmate, which is just about everything. The list would fill ten sets of encyclopedias. 

It easier to say what is allowed to be sent through the mail:

•    When allowed, a certain number of photographs.
•    When allowed, newspapers, magazines and books, if they are sent from a publisher.
•    When allowed, a care package of snacks, hygiene products or clothing from a commissary company that has contracted with the jail.

Can I send printouts from my computer to an inmate?

Some jails allow printouts of photographs and information to be sent to an inmate through the mail. Refer to the mail policy on this page or by calling the jail directly at 808-832-1777.

Can I send an inmate a package?

Many jails contract with companies that send food, hygiene products and/or clothing to inmates. These can be purchased and sent by friends and family on a weekly or monthly basis.

You can only send items from the one that your jail has a contract with. 

Check this page, the Money Page or the Commissary Page for further information, or call the jail at 808-832-1777 to see which one that the Oahu Community Correctional Center works with.

Here are the commissary package companies, in alphabetical order, that provide this service to jails in the United States:

Access Securepak
Care A Cell
Commissary order
Correct Pay
Express Account
icare
Inmate Canteen
Jail ATM
Jail Pack Store (McDaniel Supply)
My Care Pack
Oasis (jailcanteen)
Prodigy Solutions
Tiger
Union Supply Direct

Can I send an inmate a gift?

The only gifts you can send an inmate must come from one of the stores above, and Oahu Community Correctional Center must contract with them.

If I send something to an inmate that is not allowed, can the inmate or I get in trouble?

If the item that you send an inmate is illegal, then you and/or your inmate can get in trouble, otherwise if it is not illegal, it will just be destroyed or in some cases, returned to you.

Note that if you continue to send items that are considered contraband, some of your communication privileges with your inmate, such as visitation or phone calls, may be suspended.

Can I send an inmate postage stamps?

No, you cannot send postage stamps. Stamps must be purchased by the inmate through commissary. You can send them the money for stamps, but not the stamps.

How can an inmate get stamps while in jail or prison?

Stamps can be purchased in the jail commissary be the inmate.

If an inmate has no money, will the Oahu Community Correctional Center give them stamps?

Yes. If an inmate is indigent, the jail will provide them 2-3 stamps, and an equal amount of envelopes and stationery each week. 

What happens if I send the inmate drugs or something that can be a weapon, will I get in trouble?

Yes. If you send the inmate drugs, a weapon or anything illegal, it will be turned over to the Honolulu County Sheriff or District Attorney and it is most likely that you will be prosecuted. 

Emailing and Photo Sharing with your Inmate

Emailing Messages & Photos

Oahu Community Correctional Center contracts with GTL GettingOut, the same service that handles Inmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.


If you are not already registered, do so here, or Log in.

Then use the Facility Finder to:
1.  Select Oahu Community Correctional Center,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.

How Messaging Works
Watch this video on how to send a message.
1.
  Messages can be up to 500 characters long, including punctuation. At the bottom of your message there is a 'character countdown' feature.  
2. After you click the “CONTINUE” button, you can review the cost to send your message to your inmate. You can also attach credits for your inmate to reply to your message.  Be sure to accept the Terms and Conditions and click the “SEND” button for your message to be successfully delivered to your inmate.

How Uploading Photos Works
Watch this video on how to upload a photo.
1.
  Select the Photos Tab.
2. Select “Take New Photo” or “Upload New Photo”.
3. Take a new photo with your webcam, or select "Choose File" to upload a photo from your computer.
4. Give your photo a Title or add it to the "Gallery" of your choice.
5. Select the "Share" button.
6. Select your inmate(s) and then select "Share".
7. Once the photo is approved, it will be shared with your inmate(s).

Customer Service Questions
'Online' Contact Form, or
Call   866-516-0115

Mailed Items NOT Allowed

If your inmate is mailed anything other than a letter or postcard (or sometimes) greeting cards it won't get through.
However as stated above, because of the increased smuggling of drugs, more and more jails are only allowing pre-stamped or metered, solid color or white postcards to be received by inmates, or even using a third-party service that scans the letters and delivers paper or digital copies.
Examples of prohibited items include:

  • Stamps and stickers.
  • Musical greeting cards.
  • Altered mail such as perfumed or lipstick covered.
  • Paper with any type of stains such as grease.
  • News clippings.
  • Crayon, felt tip or hand painted drawings.

POLICIES REGARDING MAILING PHOTOS TO Oahu Community Correctional Center

  • Photos should not exceed 4 inches high x 6 inches wide.
  • Send no more than five photos at one time.
  • Polaroid Photos are prohibited.
  • Photos of weapons are prohibited.
  • Photos of drugs, the consuming of drugs or alcohol is prohibited.
  • Photos of lewd behavior or people exhibiting too much skin is prohibited.

Important Mail Tips

  • Mail is always scanned and inspected for contraband, obscenity and other rule infractions.
  • Assume that everything you write will be read by jail staff and can and will be used against you or your inmate in court.  
  • Never write anything about the inmate's court case you wouldn't want read aloud in court.
  • Mail is considered by the jail to be a privilege. Any violations of the mail policies can result in the inmate's mail privileges being suspended.
  • The introduction of contraband by you into the jail through the mail could result in criminal charges being filed against both you and the inmate.

How to Communicate with an Oahu Community Correctional Center Inmate by Mail and by Email

To mail or email an inmate in Honolulu County follow these steps:

When mailing a letter or postcard to an inmate, please follow these instructions:

  • All mail sent to an inmate at the Oahu Community Correctional Center must include the sender's name and mailing address in the top left corner of the envelope or postcard.
  • All mail must include the facility's address, as well as the inmate's name and assigned number.
  • Failure to include your return address will most likely result in your mail NOT being delivered and your letter destroyed.
  • The Oahu Community Correctional Center has a zero-tolerance policy regarding mail violations. 
  • All the information you need to understand mail and email policies can be found on our Inmate Mail Page and our Text/Email an Inmate Page.

Emailing Messages & Photos

Facility_name_1} contracts with GTL GettingOut, the same service that handles iInmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.
 
If you are not already registered, do so here, or Log in.

Then use the Facility Finder to:
1.  Select Oahu Community Correctional Center,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.

  • Messages can be up to 500 characters long, including punctuation. At the bottom of your message there is a 'character countdown' feature.  
  • After you click the “CONTINUE” button, you can review the cost to send your message to your inmate. You can also attach credits for your inmate to reply to your message.  Be sure to accept the Terms and Conditions and click the “SEND” button for your message to be successfully delivered to your inmate.
  • You can also send your Honolulu County inmate photos and videos.

Customer Service Questions
'Online' Contact Form, or
Call   866-516-0115

Go here to this FAQ to get answers to how the transition to ViaPath from GTL and gettingout will affect your account.

All the information you need to understand mail and email policies for Honolulu County can be found on our Inmate Mail Page and our Text/Email an Inmate Page.


 

Honolulu County Bail Bond Information

Because Honolulu County and Hawaii can change their bail bond procedures, it is always best to call either the Oahu Community Correctional Center at 808-832-1777, or the court in the jurisdiction (i.e. Municipal Court, District Court, etc.) where the offender was charged, and do this right after an arrestee has been booked. 

Ask the staff at the Oahu Community Correctional Center or the Honolulu County Court Clerk these specific questions:

  1. Is the defendant eligible for bail or a bond?
  2. How much will the bail or bond be, and what are the additional fees?
  3. Where do I go to pay it?
  4. Are there any days or times of the day or night when I cannot post bail?
  5. What types of payment are allowed? Cash? Money order? Credit card? What types of credit cards? Property or other collateral? Surety bonds?
  6. Do I have to use a bail or bond agent?

If you feel the bail is too high and you wish to get it reduced, contact a lawyer or the defendant's public defender and get them to look into what they can do to get a bail reduction. The sooner you get working on this the quicker you will get your loved one released. 

This entire process will go smoother and faster with a criminal attorney or bail agent handling it for you.


 

How Do You Communicate with an Inmate in the Oahu Community Correctional Center by Phone

Follow these instructions on how to open an account with GTL Connect Network (aka Viapath Technologies)

  • Advance Pay - This phone account allows you to prepay so that your inmate can call you (and only you) whenever he/she wants and the cost of each call is deducted from your balance. You can even be notified by text when your balance gets low. You still have the option of accepting or rejecting each call.
  • Pin Debit  -  This option allows you to fund an inmate's commissary account and lets him pay for phone calls to you and others with the money. You will have no control over who your inmate calls.
  • Voicemail  -  You can leave a secure voicemail without having to contact the facility. When you call the local phone number for a facility offering Inmate Voicemail (call Customer Service at 877-650-4249 to get the local voicemail number for Oahu Community Correctional Center, you will be informed of the cost for leaving a message. To leave your message, simply select the inmate by ID number. Then, record your voicemail.

For full instructions on the Oahu Community Correctional Center Inmate Phone System, what the costs are, how it works, and tips and guidelines on rules, regulations and saving money on calls, check out our Inmate Phones Page.


 

Depositing Money for Communicating with an Inmate

How to Make a Deposit for Phone, Email or Visitation using GettingOut.com

Oahu Community Correctional Center uses GettingOut for some or all of its communication services with an inmate.

If you want to deposit money using this company for your use or your inmate's account, there are four ways to do it:

  • Online - They accept all major credit cards including Visa, MasterCard, Discover and American Express.
  • At the Oahu Community Correctional Center using the kiosk in the jail lobby - (cash, debit or credit card) NOTE - Oahu Community Correctional Center may require identity verification so bring your driver’s license or some other form of ID.
  • By phone by calling 866-516-0115 - They have bi-lingual operators are standing by 24 hours 7 days a week to assist you with your deposit. Major credit cards accepted are Visa, MasterCard, Discover and American Express.
  • By using their app, either Android or iphone. - All credit cards mentioned above are accepted.

For all the information you need to know, including tips, guidelines and warnings about depositing money in a Oahu Community Correctional Center inmate's account for communication services, check out our Send Money page.


 

How Inmates Can Use a Tablet to Access Services at Oahu Community Correctional Center

To find out how to get access to a tablet for inmate read the following:

1.  First, Register or Sign In to GettingOut/GTL

2.  Purchase the services you want for your Oahu Community Correctional Center inmate.
3. All inmates have free access to the tablets to read their letters from family & friends, but there are many other services available to keep your inmate busy while incarcerated... such as Games, Books, Music and Movies. These other services come with fees that you can pay for when you pay for phone service.

To learn more about Tablet Rentals for inmates, including the cost, all the services available and everything else you need to know, check out our Tablet Rental Page.


 

How Do You Visit an Inmate in Oahu Community Correctional Center?

To visit an inmate in Honolulu County, whether by video or in person 'at the jail', follow these steps:

Other than 'at the jail' visits between you and your inmate, which is explained and outlined in detail on our Visit Inmate Page, Honolulu County remote video inmate visitation can be done using the services of GettingOut

There are three ways to remotely visit your inmate in Oahu Community Correctional Center:
1.  Using the GettingOut Kiosk at the jail.
2. Using your computer from home.
3. Using your phone on the GettingOut apps.

To remotely visit an inmate in Honolulu County follow these steps:
1.  Start by confirming that Oahu Community Correctional Center's Video Visitation is working correctly by looking up Honolulu County here.

2.  The next step is to create an account here for GettingOut.
3. Then add funds to your account.
4. Last, select Oahu Community Correctional Center, and then the inmate you wish to communicate with.

Other Honolulu County Services provided by GettingOut:
 - Phone Calls & Voicemail 
 - Email, Photo & Video Sharing
-  Inmate Tablet Rental
-  Deposits

Customer Service
If you have any questions about the Oahu Community Correctional Center Visitation Services you can call them at 866-516-0115.
Frequently Asked Questions

* All the information you need to have complete knowledge about inmate visitation; policies, rules, fees, schedules, tips, dress codes, and children, lawyers and clergy visitation in Honolulu County, can be found on our Visit Inmate Page.

Oahu Community Correctional Center Phone: 808-832-1777


 

Photos of this facility
1 / 1

Search for an Inmate in Honolulu County