DuPage County Jail Inmate Commissary
Buy Commissary for an Inmate in the DuPage County Jail
DuPage County Jail Inmate Commissary - Sending Money or Purchasing Commissary for an Inmate
DuPage County Jail allows inmates to purchase commissary. This can be snacks, hygiene products, stamps, stationary, clothing and even electronics.
You can buy commissary for an inmate using an online service called icare gifts.
There is a monthly limit of $200-300 on how much inmates can spend on commissary items.
This amount is subject to change so call the facility at 630-407-2255 in order to confirm the amount that cannot be exceeded.
Inmates have access to both an in-house commissary store, and commissary packages that can be purchased and shipped to the inmate by friends and family.
Scroll down for information on the DuPage County Jail's service they use for you being able to purchase commissary items online and have them shipped directly to the inmate.
You can also go to our Inmate Money page for information on how to send money to an inmate.
DuPage County Jail
Address:
501 North County Farm Road
Wheaton, IL 60187
Phone:
630-407-2255
DuPage County Jail Inmate Commissary Information
DuPage County Jail allows pre-determined commissary packs to be purchased by friends and family of inmates.
The service they use is called icaregifts.
Instructions
1. Register here.
2. Click the "Find an Inmate" button and enter your loved one’s first name, last name, or inmate number. When the information is entered correctly, click the “Search” button to confirm they are in the system.
3. Select the icare gift you want to send them.
4. Confirm the order in your confirmation email.
5. DuPage County Jail has up to 30 days to give your icaregift pack to your inmate.
6. You will receive a confirmation email when it is delivered.
There are a total of fourteen (14) pre-determined icaregift packs available to choose from.
They range in price from $10.49 for ten pre-stamped envelopes, 2 pens and a pad of writing paper…
… to $104.99 for a box of 85 snack and food items…
… with many gift packs priced in between.
Resources
Frequently Asked Questions (you must have an inmate chosen in order to review these FAQs for DuPage County Jail
Contact Info:
888-439-5020 - 8AM–9PM ET, 7 days a week.
Commissary Deposits using Touch Pay
Options for putting money on an inmate's books in DuPage County Jail:
Option 1 - Dropping Money at the Jail
Bring money to the jail in person.
You will use a Touchpay self-serve kiosk in the lobbies that accepts cash, debit or credit cards.
Option 2 - Deposit Inmate Money Online
DuPage County Jail uses Touchpay to process all online deposits to an inmate's account. The company charges you a small fee for doing so, but the fee probably isn't as much as gas and parking would cost to take it to the jail in person.
Option 3 - Mail the Inmate Deposit to the Jail
Mailing a deposit takes more time to process than the other methods but can be done if you live too far away to bring it in person and you don't have a debit/credit card for online deposits. Never send cash. Always send a Money Order from the US Post Office, a reputable bank or Western Union.
NOTE: Call the DuPage County Jail at 630-407-2255 to see if they are still allowing money orders to be mailed.
Option 4 - Make an Inmate Deposit over the Phone by calling Touchpay at 866-232-1899.
To do this you will need the inmate's offender # (inmate ID #), full legal name, and Facility Locator Number. Call 630-407-2255 to get the Facility Locator Number.
Untitled
icare (operated by Aramark Correctional Services) is a specialized gift package and commissary program that allows family members to order brand-name snack bundles, confectioneries, hygiene kits, and freshly prepared hot meals sent directly to an incarcerated loved one. Every package is packed to adhere strictly to facility security regulations.
Important: Order Cutoffs and Delivery Windows Vary by Jail
Detention centers do not manage care package deliveries under identical schedules. While some facilities allow weekly orders, others restrict deliveries to bi-weekly or monthly distribution windows, and spending limits vary from jail to jail. You should verify the facility's active cutoff schedule and order allowances by calling them directly. If an order is submitted after the weekly processing deadline, delivery will be held until the following cycle, leaving your loved one waiting an extra cycle for fresh meals or personal snacks.
Step-by-Step Instructions to Place an icare Package Order
- Obtain the inmate's legal first and last name, date of birth, and assigned booking or inmate ID number.
- Visit www.icaregifts.com on your computer or mobile device.
- Select Find a Loved One and choose the state and detention facility.
- Search for the inmate using their ID number or legal last name to unlock the facility-specific catalog.
- Browse available fresh food items, snack packs, candy selections, and hygiene kits, adding items up to the facility's spending cap.
- Proceed to checkout, enter your debit or credit card billing details, and submit your order.
- Save your digital receipt and confirmation tracking number for your records.
What the Inmate Needs to Do
The inmate does not need an internet account to receive care packages. Aramark prepares the shipment in tamper-evident security packaging and delivers it directly to the facility commissary department. Staff inspect the delivery and distribute it during scheduled housing unit delivery rounds, where the inmate signs the delivery manifest.
Official Provider: icare Gifts Official Website
Customer Service Telephone: 1-888-439-5020
Support Hours: Monday – Friday, 8:00 AM – 9:00 PM EST; Saturday – Sunday, 9:00 AM – 5:00 PM EST
Supported Languages: English and Spanish
Other Services Associated with Aramark Corrections
Depending on individual facility agreements, additional trust funding and commissary services may be available:
- Inmate Trust Fund Deposits: Transfer funds directly to an inmate's jail trust account for independent commissary spending.
• Learn more on our website: Inmate Trust Deposits Guide | • Visit official vendor page: icare Inmate Services
Frequently Asked Questions about DuPage County Jail Commissary
What items can inmates purchase in jail and prison?
How much money can an inmate spend on commissary each month?
How often can inmates purchase commissary?
How can a friend or family member deposit money for an inmate?
What companies do jails use to send money to inmates?
How do I send an inmate money by mail?
Can I send an inmate money using the internet?
How expensive are items on commissary?
How much money can an inmate have in his commissary account?
Can I send an inmate a package or care pack?
Can an inmate buy gifts on commissary?
What is Inmate Commissary?
Commissary, also known as Canteen, is the ‘store’ within a jail or prison where inmates can purchase items that they want or need to make their stay in jail or prison less of a burden.
Snacks and comfort foods, branded hygiene products they are used to, sneakers and t-shirts, prayer blankets, radios, headphones, television sets, tablets, stationary products and art supplies; depending on the facility, there are thousands of products to choose from.
Some jail and prison systems run their own commissary store, others contract out to companies that serve dozens or hundreds of jails, where inmates and/or their friends and families can purchase products through a website from home, or a kiosk or tablet within their facility.
Commissary can be purchased directly by inmates using money deposited into their TouchPay account, or purchased online by friends and family, which are then shipped by Touchpay to the inmate.
What items can inmates purchase in jail and prison?
Food
• Cookies
• Pastries
• Candy
• Tuna and mackerel
• Coffee and Tea
• Soft drinks
• Energy drinks
• Pizza
• Hamburgers
• Chicken fingers
• Spices
Hygiene
• Shampoo
• Soap
• Shaving supplies
• Lotions
• Deodorant
• Oral care
• Toilet paper
• Nail care
Clothing
• Sweats
• Sneakers
• Shorts
• Underwear and bras
• Socks
• Jackets
• Hats
Electronics
• Televisions
• Radios
• Headphones
• Tablets
• Watches
Miscellaneous
• Playing cards
• Games
• Bibles
• Books
• Art supplies
• Stationery supplies
• Vaping products (only some states)
• Greeting cards
How much money can an inmate spend on commissary each month?
Generally, the maximum spend in jail is about $300 per month. Prisons allow a bit more as it is more of a permanent home, whereby jail is temporary. To find out how much an inmate in the DuPage County Jail can spend each month, call 630-407-2255 or review the Touchpay commissary instructions.
How often can inmates purchase commissary?
Some jails allow the purchase of commissary twice a week, others once a week or every other week. A lot of the online stores care pack companies are once a month. To find out the exact Touchpay schedule for the DuPage County Jail, call 630-407-2255.
How can a friend or family member deposit money for an inmate?
DuPage County Jail has its own methods for receiving money for inmates, and that information can be found above or by calling 630-407-2255 and asking, however most jails and prisons receive money for an inmate’s trust and Touchpay commissary account, as well as an account used for communications, pretty much the same way.
1. Mailing an inmate a money order or cashier’s check from a trusted source such as the Post Office, a local bank, or Western Union. Ask the DuPage County Jail how the money order must be made out, and put the inmate’s name and ID# on the memo line of the check.
When mailing a money order or cashier’s check, send it an envelope by itself. Never send it with a letter or photos for your inmate.
Never send personal checks or cash either.
2. Ask the DuPage County Jail whether it has a TouchPay kiosk on site where you can deposit cash or use a debit or credit card.
3. Some jails have a reception desk or booth that is open during certain hours that they will list on their website. They will accept cash, money orders or cashier checks. Other facilities that don’t have a human manning the desk will have mail drop where you can leave a money order or check. No cash can be left in these boxes.
4. There are multiple companies that jails and prisons contract with which accept TouchPay inmate deposits online, by mail or over the phone, or even in ATM machines you can find in check cashing stores and retail outlets across the country.
If one of these companies (listed in the next question) works with DuPage County Jail, this online deposit information will be outlined above.
What companies do jails use to send money to inmates?
There are many companies competing for the accounts of jail and prison inmates. Their intention is to alleviate the staffing and financial responsibility of handling inmate’s accounts. They usually charge a fee equal to 3-5% of the total deposit.
The companies, in alphabetical order, are:
Access Corrections
AllPaid (aka GovPayNet)
Care A Cell
Cash Bond Online
CIDNET
City Tele Coin
CommissaryDeposit.com
Correct Solutions Group
Correctpay
Ctel
Edevo
Express Account
gettingout
GTL
Inmate Canteen
InmateSales
JailATM
Jail Pack Store (McDaniel Supply)
Jailpayments.com
Jpay
NCIC
JailCanteen (Oasis)
Paytel
Pigeonly
Prodigy Sales
Reliance
Securus
Smart Communications
Tiger
Touchpay
How do I send an inmate money by mail?
To send an inmate money by mail you first have to have the money converted to a money order, preferably from the US Post Office, or a Cashier’s Check. Never send cash, and never send a personal check.
Call the jail at 630-407-2255 to confirm this address for the DuPage County Jail:
Inmate's Full Name & ID#
DuPage County Jail, IL
P.O. Box 957
Wheaton, IL 60187
Can I send an inmate money using the internet?
Almost every facility contracts with a company that helps friends and families of inmates send them money. The list can be found above.
To confirm who DuPage County Jail contracts with for TouchPay inmate deposits, go to the inmate money page or call them at 630-407-2255.
How expensive are items on commissary?
Items on commissary are no more expensive than they would be at a local Walmart store.
What is a Commissary Deposit?
A commissary deposit is the money that a person on the outside deposits in an inmate’s trust account, so the inmate can have money to spend on Touchpay commissary and communication services.
How much money can an inmate have in his commissary account?
The limit that an inmate can have in their commissary account is usually about $300.00. To confirm what the limit is for DuPage County Jail, call the facility at 630-407-2255.
Can I send an inmate a package or care pack?
Many jails contract with companies that send food, hygiene products and/or clothing to inmates. These can be purchased and sent by friends and family on a weekly or monthly basis.
DuPage County Jail inmates can only get items sent from Touchpay the one that your jail has a contract with.
Touchpay inmate carepacks are a pack of snacks and/or hygiene products that friends or family members of an inmate can purchase online and have shipped to an inmate. The carepack company needs to have a contract with the facility and a sender (you) before it can be shipped to the inmate.
Check the Money Page or the Commissary Page for this information, or call the jail at 630-407-2255 to see which one that the DuPage County Jail works with.
Here are the commissary package companies, in alphabetical order, that provide this service to jails in the United States:
Access Securepak
Care A Cell
Commissary order
Correct Pay
Express Account
icare
Inmate Canteen
Jail ATM
Jail Pack Store (McDaniel Supply)
My Care Pack
Oasis (jailcanteen)
Prodigy Solutions
Tiger
Union Supply Direct
Can an inmate buy gifts on commissary?
Not really. Other than the basic supplies mentioned above there are no Touchpay gifts other than greeting cards that they can fill out and mail to a friend, family or loved one.