Address:
501 North County Farm Road
Wheaton, IL 60187
Phone:
630-407-2255
How it Works with GettingOut
1. Register an account.
2. Select DuPage County Jail
3. Choose either an INMATE ACCOUNT or FRIENDS & FAMILY ACCOUNT.
4. You will then receive prompts to validate both your identity and phone number .
5. Again, choose your inmate's facility, then type their name and select your inmate.
GettingOut will then guide you through the steps needed to arrange your remote visit.
Customer Service for GettingOut
If you have any questions, you can call them at 866-516-0115.
GettingOut online contact form
Frequently Asked Questions
The GettingOut App is available on Google Play and Apple Store.
501 North County Farm Road
Wheaton, IL 60187
630-407-2255
INMATE VISITATION SCHEDULE
Tuesday – Female Inmate Visitation
8:00 am to 11:00 am
Wednesday – Male Inmate Visitation
8:00 am to 11:00 am
1:00 pm - 4:00 pm
Saturday – Female Inmate Visitation
8:00 am to 11:00 am
1:00 pm - 4:00 pm
Sunday – Male Inmate Visitation
8:00 am to 11:00 am
1:00 pm - 4:00 pm
Visitation hours for inmates with Kitchen Trusty status end at 10:00am, and at 3:00pm, due to meal serving times.
All visits for Kitchen Trustee inmates must end at these times regardless of the time the visit started.
If you are visiting from another state or traveling a great distance, DuPage County Jail may allow you an extended visitation. Call 630-407-2284 to ask for special consideration.
7:30 AM - 11:00 AM (EVERY DAY)
1:00 PM - 4:00 PM (EVERY DAY)
6:00 PM - 7:30 PM (EVERY DAY)
*All attorneys and professional visitors must register at least fifteen (15) minutes prior to the conclusion of the designated visitation hours. Visitors attempting to visit an inmate after this time, for any reason, will be refused.
Members of the Clergy shall be identified as such and approved by the Director of J.U.S.T. of DuPage at 630-407-2201, before their visit is allowed.
Visitation schedules for approved Clergy visits:
7:30 AM - 11:00 AM (EVERY DAY)
1:00 PM - 4:00 PM (EVERY DAY)
Follow these instructions on how to open an account with GTL Connect Network (aka Viapath Technologies)
For full instructions on the DuPage County Jail Inmate Phone System, what the costs are, how it works, and tips and guidelines on rules, regulations and saving money on calls, check out our Inmate Phones Page.
To find out how to get access to a tablet for inmate read the following:
1. First, Register or Sign In to GettingOut/GTL
2. Purchase the services you want for your DuPage County Jail inmate.
3. All inmates have free access to the tablets to read their letters from family & friends, but there are many other services available to keep your inmate busy while incarcerated... such as Games, Books, Music and Movies. These other services come with fees that you can pay for when you pay for phone service.
To learn more about Tablet Rentals for inmates, including the cost, all the services available and everything else you need to know, check out our Tablet Rental Page.
To mail or email an inmate in DuPage County follow these steps:
When mailing a letter or postcard to an inmate, please follow these instructions:
Emailing Messages & Photos
Facility_name_1} contracts with GTL GettingOut, the same service that handles iInmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.
If you are not already registered, do so here, or Log in.
Then use the Facility Finder to:
1. Select DuPage County Jail,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.
Customer Service Questions
'Online' Contact Form, or
Call 866-516-0115
Go here to this FAQ to get answers to how the transition to ViaPath from GTL and gettingout will affect your account.
All the information you need to understand mail and email policies for DuPage County can be found on our Inmate Mail Page and our Text/Email an Inmate Page.
To visit an inmate in DuPage County, whether by video or in person 'at the jail', follow these steps:
Other than 'at the jail' visits between you and your inmate, which is explained and outlined in detail on our Visit Inmate Page, DuPage County remote video inmate visitation can be done using the services of GettingOut.
There are three ways to remotely visit your inmate in DuPage County Jail:
1. Using the GettingOut Kiosk at the jail.
2. Using your computer from home.
3. Using your phone on the GettingOut apps.
To remotely visit an inmate in DuPage County follow these steps:
1. Start by confirming that DuPage County Jail's Video Visitation is working correctly by looking up DuPage County here.
2. The next step is to create an account here for GettingOut.
3. Then add funds to your account.
4. Last, select DuPage County Jail, and then the inmate you wish to communicate with.
Other DuPage County Services provided by GettingOut:
- Phone Calls & Voicemail
- Email, Photo & Video Sharing
- Inmate Tablet Rental
- Deposits
Customer Service
If you have any questions about the DuPage County Jail Visitation Services you can call them at 866-516-0115.
Frequently Asked Questions
* All the information you need to have complete knowledge about inmate visitation; policies, rules, fees, schedules, tips, dress codes, and children, lawyers and clergy visitation in DuPage County, can be found on our Visit Inmate Page.
DuPage County Jail Phone: 630-407-2255
To send a commissary carepack (food, snacks and goods) directly to an inmate in DuPage County Jail follow these steps:
For all information, tips and available items for shipping Commissary packages or sending money to an inmate in DuPage County Jail check out our Commissary Instructions Page for DuPage County.
To deposit money online for an inmate in DuPage County Jail follow these steps:
For all information, tips and procedures for sending money to an inmate in DuPage County Jail, or depositing money at the jail, over the phone or by mail, check out our Send Money Page for DuPage County.