DuPage County Jail is a 1032-bed jail located in the city of Wheaton, DuPage County, Illinois. For inmate information, you can call them at any time at 630-407-2255.
This facility handles the booking and processing of individuals arrested for misdemeanors and felonies. Depending on the charges, they may remain in custody until they are either bonded out, released on recognizance, or ordered to remain in custody until the conclusion of their trial.
The inmate search tool allows you to view the jail’s roster and find out who is currently in custody.
Those sentenced to less than one year will serve their time at this jail. Inmates with longer sentences are transferred to either the Illinois State Prison System or the Federal Bureau of Prisons.
This page provides information on inmate services such as the visitation schedule, funding an inmate's account, sending mail, receiving phone calls, voicemail, email and texting, tablet rentals, bail bond instructions, and commissary purchases.
It is helpful to save the inmate’s jail ID or booking number for correspondence. If you cannot locate it online, you can call DuPage County Jail at 630-407-2255 for assistance.
Phone: 630-407-2255
Physical Address:
501 North County Farm Road
Wheaton, IL 60187
Mailing Address (personal mail):
Inmate's Full Name & IR Number
PO BOX 957
WHEATON, IL 60187-0957
Mailing Address (legal mail or subscriptions):
Inmate's Full Name & IR Number
PO BOX 957
WHEATON, IL 60187-0957
Other Jails and Prisons
To search for an inmate in the DuPage County Jail, review their criminal charges, the amount of their bond, when they can get visits, or even view their mugshot, go to the Official Jail Inmate Roster, or call the jail at 630-407-2255 for the information you are looking for. You can also look up the DuPage County Criminal Court or any court in Illinois, as well as criminal court case information regarding an offender.
DuPage County Jail Inmate Search
The DuPage County Jail maintains an average of 1032 offenders in custody on any given day. The DuPage County Jail has a monthly turnover of 40% of their inmate population, another 30% turnover every 90 days, another 20% every six months, and approximately 10% stay incarcerated between six and twelve months. Every year DuPage County law enforcement agencies arrest and detain approximately 24,320 offenders.
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The large, imposing brick and concrete structure that creates the 1032-bed DuPage County Jail houses both male and female inmates who are either waiting for their trail, waiting for their sentence, or who are serving a sentence for criminal charges in DuPage County.
A substance use recover pod is one of the housing units within the building, and it offers a specific pod for only those who have substance abuse concerns where they will receive the treatment they need rather than be placed into the general population. Reportedly over 70% of inmates are there in relation to an addiction, creating the need for a recovery program and has many classes, evaluation, and can offer medication to assist in overcoming the addiction before their release.
The County Health Department also has a full time Mental Health Re-Entry Program Manager onsite who assist with treatment both within the facility but also to help those who are being released to connect with treatment outside of the facility so they may continue to work on their mental health.
Other social services are also arranged before release to provide the best chance of success for everyone who is released. Periodic Imprisonment is offered at DuPage County Jail to allow those who are sentenced to serve only weekends to have a safe environment to do so, while they continue to work or attend school during the week.
Mail: Residents who remain in contact with family or friends have been shown to have improved mental health, lower rates or recidivism, and better results so staff encourage them to send and receive mail that does not have polaroids, cash, items, glue, glitter, or contraband.
Inmate's Full Name & IR Number
PO BOX 957
WHEATON, IL 60187-0957
Phones: Within the housing units phones are provided to allow inmates to make outgoing calls during their free time. Incoming calls are not available.
Visitation: Half hour visits are provided once a week, and those who reach Trustee status will get two visits, either online or in person. Visitors must register and receive approval before they are able to visit, with visiting hours differing for men and women.
Female offenders have visits on Tuesdays 8am to 11am and Saturday 8am to 11am or 1pm to 4pm.
Male offenders have visits Sundays and Wednesdays 9am to 11am and 1pm to 4pm.
After an arrest, individuals are taken to DuPage County Jail for the booking process, where their identity is confirmed, charges are reviewed, and decisions are made about whether they will be released on bail or detained.
The arrested individual should remain silent during booking, as anything said could be used against them. It’s important to wait for legal representation before answering questions.
The booking process at DuPage County Jail includes the following steps:
The booking process can take anywhere from one hour to 48 hours. For questions about an arrestee’s bond or bail, contact the facility at 630-407-2255.
If someone has been booked at DuPage County Jail in Wheaton, their next steps may include:
1. Release without posting bail, provided they agree to attend court.
2. Detainment until their trial.
3. Posting bail or bond to secure release. For the exact amount, call 630-407-2255.
There are a variety of payment methods available for bail.
For a full guide to the bail process in DuPage County, Illinois, visit the DuPage County Jail Bail Information Page.
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How Do You Visit an Inmate in the DuPage County Jail? What is the Schedule?
501 North County Farm Road
Wheaton, IL 60187
630-407-2255
INMATE VISITATION SCHEDULE
Tuesday – Female Inmate Visitation
8:00 am to 11:00 am
Wednesday – Male Inmate Visitation
8:00 am to 11:00 am
1:00 pm - 4:00 pm
Saturday – Female Inmate Visitation
8:00 am to 11:00 am
1:00 pm - 4:00 pm
Sunday – Male Inmate Visitation
8:00 am to 11:00 am
1:00 pm - 4:00 pm
Visitation hours for inmates with Kitchen Trusty status end at 10:00am, and at 3:00pm, due to meal serving times.
All visits for Kitchen Trustee inmates must end at these times regardless of the time the visit started.
If you are visiting from another state or traveling a great distance, DuPage County Jail may allow you an extended visitation. Call 630-407-2284 to ask for special consideration.
7:30 AM - 11:00 AM (EVERY DAY)
1:00 PM - 4:00 PM (EVERY DAY)
6:00 PM - 7:30 PM (EVERY DAY)
*All attorneys and professional visitors must register at least fifteen (15) minutes prior to the conclusion of the designated visitation hours. Visitors attempting to visit an inmate after this time, for any reason, will be refused.
Members of the Clergy shall be identified as such and approved by the Director of J.U.S.T. of DuPage at 630-407-2201, before their visit is allowed.
Visitation schedules for approved Clergy visits:
7:30 AM - 11:00 AM (EVERY DAY)
1:00 PM - 4:00 PM (EVERY DAY)
How it Works with GettingOut
1. Register an account.
2. Select DuPage County Jail
3. Choose either an INMATE ACCOUNT or FRIENDS & FAMILY ACCOUNT.
4. You will then receive prompts to validate both your identity and phone number .
5. Again, choose your inmate's facility, then type their name and select your inmate.
GettingOut will then guide you through the steps needed to arrange your remote visit.
Customer Service for GettingOut
If you have any questions, you can call them at 866-516-0115.
GettingOut online contact form
Frequently Asked Questions
The GettingOut App is available on Google Play and Apple Store.
To visit an inmate in DuPage County, whether by video or in person 'at the jail', follow these steps:
Other than 'at the jail' visits between you and your inmate, which is explained and outlined in detail on our Visit Inmate Page, DuPage County remote video inmate visitation can be done using the services of GettingOut.
There are three ways to remotely visit your inmate in DuPage County Jail:
1. Using the GettingOut Kiosk at the jail.
2. Using your computer from home.
3. Using your phone on the GettingOut apps.
To remotely visit an inmate in DuPage County follow these steps:
1. Start by confirming that DuPage County Jail's Video Visitation is working correctly by looking up DuPage County here.
2. The next step is to create an account here for GettingOut.
3. Then add funds to your account.
4. Last, select DuPage County Jail, and then the inmate you wish to communicate with.
Other DuPage County Services provided by GettingOut:
- Phone Calls & Voicemail
- Email, Photo & Video Sharing
- Inmate Tablet Rental
- Deposits
Customer Service
If you have any questions about the DuPage County Jail Visitation Services you can call them at 866-516-0115.
Frequently Asked Questions
* All the information you need to have complete knowledge about inmate visitation; policies, rules, fees, schedules, tips, dress codes, and children, lawyers and clergy visitation in DuPage County, can be found on our Visit Inmate Page.
DuPage County Jail Phone: 630-407-2255
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about DuPage County Jail’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 630-407-2255 for further assistance.
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Can I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the DuPage County Jail?
501 North County Farm Road
Wheaton, IL 60187
630-407-2255
INMATE VISITATION SCHEDULE
Tuesday – Female Inmate Visitation
8:00 am to 11:00 am
Wednesday – Male Inmate Visitation
8:00 am to 11:00 am
1:00 pm - 4:00 pm
Saturday – Female Inmate Visitation
8:00 am to 11:00 am
1:00 pm - 4:00 pm
Sunday – Male Inmate Visitation
8:00 am to 11:00 am
1:00 pm - 4:00 pm
Visitation hours for inmates with Kitchen Trusty status end at 10:00am, and at 3:00pm, due to meal serving times.
All visits for Kitchen Trustee inmates must end at these times regardless of the time the visit started.
If you are visiting from another state or traveling a great distance, DuPage County Jail may allow you an extended visitation. Call 630-407-2284 to ask for special consideration.
7:30 AM - 11:00 AM (EVERY DAY)
1:00 PM - 4:00 PM (EVERY DAY)
6:00 PM - 7:30 PM (EVERY DAY)
*All attorneys and professional visitors must register at least fifteen (15) minutes prior to the conclusion of the designated visitation hours. Visitors attempting to visit an inmate after this time, for any reason, will be refused.
Members of the Clergy shall be identified as such and approved by the Director of J.U.S.T. of DuPage at 630-407-2201, before their visit is allowed.
Visitation schedules for approved Clergy visits:
7:30 AM - 11:00 AM (EVERY DAY)
1:00 PM - 4:00 PM (EVERY DAY)
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about DuPage County Jail’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 630-407-2255 for further assistance.
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How Do You Deposit Money for an Inmate in the DuPage County Jail?
Option 1 - Dropping Money at the Jail
Bring money to the jail in person.
Either the jail personnel will process the Inmate Account payment or you will use a Jail ATM self-serve kiosk in the lobbies that accepts cash, debit or credit cards.
Option 2 - Deposit Inmate Money Online
DuPage County Jail uses Jail ATM to process all online deposits to an inmate's account. The company charges you a small fee for doing so, but the fee probably isn't as much as gas and parking would cost to take it to the jail in person.
Option 3 - Mail the Inmate Deposit to the Jail
Mailing a deposit takes more time to process than the other methods but can be done if you live too far away to bring it in person and you don't have a debit/credit card for online deposits. Never send cash. Always send a Money Order from the US Post Office, a reputable bank or Western Union. Call the DuPage County Jail first as they may want you to do this online or at the jail kiosk instead.
Make the Money Order out to the inmate's name and put their Inmate ID# in memo section of the Money Order.
Inmate's Full Name & IR Number
PO BOX 957
WHEATON, IL 60187-0957
Option 4 - Make an Inmate Deposit with Jail ATM over the Phone by calling 877-810-0914
To do this you will need the inmate's offender # (inmate ID #) and full legal name.
To deposit money online for an inmate in DuPage County Jail follow these steps:
For all information, tips and procedures for sending money to an inmate in DuPage County Jail, or depositing money at the jail, over the phone or by mail, check out our Send Money Page for DuPage County.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about DuPage County Jail’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 630-407-2255 for further assistance.
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How Do I Receive Phone Calls from an Inmate in the DuPage County Jail?
Follow these instructions on how to open an account with GTL Connect Network (aka Viapath Technologies)
For full instructions on the DuPage County Jail Inmate Phone System, what the costs are, how it works, and tips and guidelines on rules, regulations and saving money on calls, check out our Inmate Phones Page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about DuPage County Jail’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 630-407-2255 for further assistance.
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How do I Mail an Inmate in the DuPage County Jail, and what can I send them?
Postcards
The DuPage County Jail allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature. It is best to only use blue or black ink. Always include your name and return address.
Envelopes
The DuPage County Jail also allows envelopes to be mailed to inmates. It is best to only use blue or black ink.
Postcards and envelopes MUST HAVE the sender's full name and return address on the envelope.
Postcards and envelopes MUST be mailed to the following address:
Inmate's Full Name & IR Number
PO BOX 957
WHEATON, IL 60187-0957
Legal Mail
Send all Legal Mail to this Address:
Inmate's Full Name & IR Number
PO BOX 957
WHEATON, IL 60187-0957
Newspapers
Newspapers may also be mailed to an inmate as long as they are shipped directly from the publisher.
Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.
Books
The DuPage County Jail allows books to be mailed directly to the jail from a reputable source such as Amazon, Barnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address noted.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the DuPage County Jail standards will be disposed of.
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.
All newspapers, magazines and books are to be shipped to:
Inmate's Full Name & IR Number
PO BOX 957
WHEATON, IL 60187-0957
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about DuPage County Jail’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 630-407-2255 for further assistance.
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Can I purchase Commissary Online for an Inmate in the DuPage County Jail, and what can I purchase?
Search for JailATM services for DuPage County Jail.
Make an inmate deposit with JailATM for DuPage County Jail.
Note: While JailATM offers the following inmate services, DuPage County Jail may not allow all of them. Check on the JailATM website to confirm. Services available through JailATM are subject to change with no notice.
Send Gift Packs
DuPage County Jail has an agreement with JailATM, which ships predetermined Gift Packs of candy, snacks and hygiene products to the inmate. Check the JailATM website to see if they allow Gift Packs.
These can be ordered by you online and are delivered directly to the inmate.
To send a commissary carepack (food, snacks and goods) directly to an inmate in DuPage County Jail follow these steps:
For all information, tips and available items for shipping Commissary packages or sending money to an inmate in DuPage County Jail check out our Commissary Instructions Page for DuPage County.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about DuPage County Jail’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 630-407-2255 for further assistance.
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How Can I Communicate with an Inmate in the DuPage County Jail using an Online Messaging Service?
DuPage County Jail contracts with GTL GettingOut, the same service that handles Inmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.
If you are not already registered, do so here, or Log in.
Then use the Facility Finder to:
1. Select DuPage County Jail,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.
How Messaging Works
Watch this video on how to send a message.
1. Messages can be up to 500 characters long, including punctuation. At the bottom of your message there is a 'character countdown' feature.
2. After you click the “CONTINUE” button, you can review the cost to send your message to your inmate. You can also attach credits for your inmate to reply to your message. Be sure to accept the Terms and Conditions and click the “SEND” button for your message to be successfully delivered to your inmate.
How Uploading Photos Works
Watch this video on how to upload a photo.
1. Select the Photos Tab.
2. Select “Take New Photo” or “Upload New Photo”.
3. Take a new photo with your webcam, or select "Choose File" to upload a photo from your computer.
4. Give your photo a Title or add it to the "Gallery" of your choice.
5. Select the "Share" button.
6. Select your inmate(s) and then select "Share".
7. Once the photo is approved, it will be shared with your inmate(s).
Customer Service Questions
'Online' Contact Form, or
Call 866-516-0115
To mail or email an inmate in DuPage County follow these steps:
When mailing a letter or postcard to an inmate, please follow these instructions:
Emailing Messages & Photos
Facility_name_1} contracts with GTL GettingOut, the same service that handles iInmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.
If you are not already registered, do so here, or Log in.
Then use the Facility Finder to:
1. Select DuPage County Jail,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.
Customer Service Questions
'Online' Contact Form, or
Call 866-516-0115
Go here to this FAQ to get answers to how the transition to ViaPath from GTL and gettingout will affect your account.
All the information you need to understand mail and email policies for DuPage County can be found on our Inmate Mail Page and our Text/Email an Inmate Page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about DuPage County Jail’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 630-407-2255 for further assistance.
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Do Inmates in the DuPage County Jail have Access to Tablets or Computers?
The devices are similar to common handheld tablets, but are made exclusively by GettingOut, a GTL / Viapath company.
Tablets offer specialized content and services for inmates to use during their stay at DuPage County Jail, such as:
- Free services are already available for use on the device at DuPage County Jail.
- Subscription services are funded separately by family and friends with deposits made into an inmate’s Debit Link account.
- DuPage County Jail Inmates will then be able to purchase subscription services and premium content to enjoy.
What Does a Tablet Cost?
To estimate costs for tablets and other services such as phone calls, sign in to your account and click “Rate & Fees Calculator” in the footer (bottom of the page), but the following gives you a general idea.
Game Center:
30-Day Subscription: $4.99, with an additional $1.00 service infrastructure charge ($5.99)
Fourteen-Day Subscription: $2.99, with an additional $0.75 service infrastructure charge ($3.74)
Seven-Day Subscription: $1.99, with an additional $0.50 service infrastructure charge ($2.49)
Unlimited eBooks:
Thirty-Day Subscription: $1.99, with an additional $1.00 service infrastructure charge ($2.99)
Fourteen-Day Subscription: $0.99, with an additional $0.75 service infrastructure charge ($1.74)
Seven-Day Subscription: $0.49, with an additional $0.50 service infrastructure charge ($0.99)
Streaming Music:
Thirty-Day Subscription: $8.99, with an additional $16.00 service infrastructure charge ($24.99)
Fourteen-Day Subscription: $5.99, with an additional $9.00 service infrastructure charge ($14.99)
Seven-Day Subscription: $2.99, with an additional $5.00 service infrastructure charge ($7.99)
Newsfeed
Thirty-Day Subscription: $3.99, with an additional $6.00 service infrastructure charge ($9.99)
Fourteen-Day Subscription: $1.99, with an additional $5.00 service infrastructure charge ($6.99)
Seven-Day Subscription: $0.99, with an additional $3.00 service infrastructure charge ($3.99)
Same Day Subscription Services
Game Center: $0.99, with an additional $0.50 service infrastructure charge ($1.49)
Unlimited eBooks: $0.25, (Total = 0.25)
Newsfeed: $0.24, with an additional $0.75 service infrastructure charge ($0.99)
FM Radio: $0.24, with an additional $0.25 service infrastructure charge ($0.49)
All Subscription and message credit pricing is subject to state and local taxes.
Replacement Components - should your inmate break it...
Tablet: $249.99 per each
Charger: $8.99 per each
Earbuds: $2.99 per each
To find out how to get access to a tablet for inmate read the following:
1. First, Register or Sign In to GettingOut/GTL
2. Purchase the services you want for your DuPage County Jail inmate.
3. All inmates have free access to the tablets to read their letters from family & friends, but there are many other services available to keep your inmate busy while incarcerated... such as Games, Books, Music and Movies. These other services come with fees that you can pay for when you pay for phone service.
To learn more about Tablet Rentals for inmates, including the cost, all the services available and everything else you need to know, check out our Tablet Rental Page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about DuPage County Jail’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 630-407-2255 for further assistance.
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What are the other City and County Jails in DuPage County?
What are the other Jails in the Neighboring Counties surrounding DuPage County?
This facility, known as "DuPage County Jail" is also known as DuPage County Sheriff, DuPage County Criminal Court, DuPage County Jail , DuPage County Jail , Illinois, DuPage.
