The 1032-bed DuPage County Jail provides 24-hour phone access for inmate information at 630-407-2255.
After an arrest for a misdemeanor or felony in the county, the person is brought to this jail for booking and processing. They may be bonded out, released on their own recognizance, or held until their trial is decided, depending on the seriousness of the charges.
Use the inmate search tool to check the list of people currently in custody.
Convicted inmates with less than a year to serve remain in this county. Those with longer sentences are transferred to the Illinois State Prison System or the Federal Bureau of Prisons.
This page provides details on searching the official jail roster, directions to the jail, and inmate services including the visitation schedule, funding an account, sending mail, receiving phone calls, voicemail, emailing and texting, tablet rentals, bail bonds, and commissary.
Save the inmate’s jail ID or booking number because it’s often required. If it’s not online, call DuPage County Jail at 630-407-2255.
Phone: 630-407-2255
Physical Address:
501 North County Farm Road
Wheaton, IL 60187
Mailing Address (personal mail):
Inmate's Full Name & ID#
DuPage County Jail
P.O. Box 247
Phoenix, MD 21131
Mailing Address (legal mail or subscriptions):
Inmate's Full Name & ID#
DuPage County Jail, IL
P.O. Box 957
Wheaton, IL 60187
Other Jails and Prisons
To search for an inmate in the DuPage County Jail, review their criminal charges, the amount of their bond, when they can get visits, or even view their mugshot, go to the Official Jail Inmate Roster, or call the jail at 630-407-2255 for the information you are looking for. You can also look up the DuPage County Criminal Court or any court in Illinois, as well as criminal court case information regarding an offender.
DuPage County Jail Inmate Search
The DuPage County Jail maintains an average of 1032 offenders in custody on any given day. The DuPage County Jail has a monthly turnover of 40% of their inmate population, another 30% turnover every 90 days, another 20% every six months, and approximately 10% stay incarcerated between six and twelve months. Every year DuPage County law enforcement agencies arrest and detain approximately 24,320 offenders.
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The large, imposing brick and concrete structure that creates the 1032-bed DuPage County Jail houses both male and female inmates who are either waiting for their trail, waiting for their sentence, or who are serving a sentence for criminal charges in DuPage County.
A substance use recover pod is one of the housing units within the building, and it offers a specific pod for only those who have substance abuse concerns where they will receive the treatment they need rather than be placed into the general population. Reportedly over 70% of inmates are there in relation to an addiction, creating the need for a recovery program and has many classes, evaluation, and can offer medication to assist in overcoming the addiction before their release.
The County Health Department also has a full time Mental Health Re-Entry Program Manager onsite who assist with treatment both within the facility but also to help those who are being released to connect with treatment outside of the facility so they may continue to work on their mental health.
Other social services are also arranged before release to provide the best chance of success for everyone who is released. Periodic Imprisonment is offered at DuPage County Jail to allow those who are sentenced to serve only weekends to have a safe environment to do so, while they continue to work or attend school during the week.
Mail: Residents who remain in contact with family or friends have been shown to have improved mental health, lower rates or recidivism, and better results so staff encourage them to send and receive mail that does not have polaroids, cash, items, glue, glitter, or contraband.
Inmate's Full Name & ID#
DuPage County Jail
P.O. Box 247
Phoenix, MD 21131
Phones: Within the housing units phones are provided to allow inmates to make outgoing calls during their free time. Incoming calls are not available.
Visitation: Half hour visits are provided once a week, and those who reach Trustee status will get two visits, either online or in person. Visitors must register and receive approval before they are able to visit, with visiting hours differing for men and women.
Female offenders have visits on Tuesdays 8am to 11am and Saturday 8am to 11am or 1pm to 4pm.
Male offenders have visits Sundays and Wednesdays 9am to 11am and 1pm to 4pm.
When someone is arrested, they are taken to DuPage County Jail for booking. This process includes identifying them, deciding on charges, and determining if they will be eligible for bail or held until court.
It's important to stay silent during this process, as any statements made may be used in court. Legal advice should be sought before speaking about the case.
The following steps make up the booking process at DuPage County Jail:
For more information on paying an arrestee’s bond, contact DuPage County Jail at 630-407-2255.
After being arrested and booked into DuPage County Jail in Wheaton, the arrestee's situation will proceed in one of three ways:
1. They may be released without bail and required to attend a court hearing.
2. They may be held in custody until their court date.
3. Bail can be posted for their release; call 630-407-2255 for the exact bail amount.
There are multiple ways to pay bail.
To get more information on the bail process in DuPage County, Illinois, visit the DuPage County Jail Bail FAQ.
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How Do You Visit an Inmate in the DuPage County Jail? What is the Schedule?
501 North County Farm Road
Wheaton, IL 60187
630-407-2255
INMATE VISITATION SCHEDULE
Tuesday – Female Inmate Visitation
8:00 am to 11:00 am
Wednesday – Male Inmate Visitation
8:00 am to 11:00 am
1:00 pm - 4:00 pm
Saturday – Female Inmate Visitation
8:00 am to 11:00 am
1:00 pm - 4:00 pm
Sunday – Male Inmate Visitation
8:00 am to 11:00 am
1:00 pm - 4:00 pm
Visitation hours for inmates with Kitchen Trusty status end at 10:00am, and at 3:00pm, due to meal serving times.
All visits for Kitchen Trustee inmates must end at these times regardless of the time the visit started.
If you are visiting from another state or traveling a great distance, DuPage County Jail may allow you an extended visitation. Call 630-407-2284 to ask for special consideration.
7:30 AM - 11:00 AM (EVERY DAY)
1:00 PM - 4:00 PM (EVERY DAY)
6:00 PM - 7:30 PM (EVERY DAY)
*All attorneys and professional visitors must register at least fifteen (15) minutes prior to the conclusion of the designated visitation hours. Visitors attempting to visit an inmate after this time, for any reason, will be refused.
Members of the Clergy shall be identified as such and approved by the Director of J.U.S.T. of DuPage at 630-407-2201, before their visit is allowed.
Visitation schedules for approved Clergy visits:
7:30 AM - 11:00 AM (EVERY DAY)
1:00 PM - 4:00 PM (EVERY DAY)
How it Works with GettingOut
1. Register an account.
2. Select DuPage County Jail
3. Choose either an INMATE ACCOUNT or FRIENDS & FAMILY ACCOUNT.
4. You will then receive prompts to validate both your identity and phone number .
5. Again, choose your inmate's facility, then type their name and select your inmate.
GettingOut will then guide you through the steps needed to arrange your remote visit.
Customer Service for GettingOut
If you have any questions, you can call them at 866-516-0115.
GettingOut online contact form
Frequently Asked Questions
The GettingOut App is available on Google Play and Apple Store.
To visit an inmate in DuPage County, whether by video or in person 'at the jail', follow these steps:
Other than 'at the jail' visits between you and your inmate, which is explained and outlined in detail on our Visit Inmate Page, DuPage County remote video inmate visitation can be done using the services of GettingOut.
There are three ways to remotely visit your inmate in DuPage County Jail:
1. Using the GettingOut Kiosk at the jail.
2. Using your computer from home.
3. Using your phone on the GettingOut apps.
To remotely visit an inmate in DuPage County follow these steps:
1. Start by confirming that DuPage County Jail's Video Visitation is working correctly by looking up DuPage County here.
2. The next step is to create an account here for GettingOut.
3. Then add funds to your account.
4. Last, select DuPage County Jail, and then the inmate you wish to communicate with.
Other DuPage County Services provided by GettingOut:
- Phone Calls & Voicemail
- Email, Photo & Video Sharing
- Inmate Tablet Rental
- Deposits
Customer Service
If you have any questions about the DuPage County Jail Visitation Services you can call them at 866-516-0115.
Frequently Asked Questions
* All the information you need to have complete knowledge about inmate visitation; policies, rules, fees, schedules, tips, dress codes, and children, lawyers and clergy visitation in DuPage County, can be found on our Visit Inmate Page.
DuPage County Jail Phone: 630-407-2255
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about DuPage County Jail’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 630-407-2255 for further assistance.
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Can I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the DuPage County Jail?
501 North County Farm Road
Wheaton, IL 60187
630-407-2255
INMATE VISITATION SCHEDULE
Tuesday – Female Inmate Visitation
8:00 am to 11:00 am
Wednesday – Male Inmate Visitation
8:00 am to 11:00 am
1:00 pm - 4:00 pm
Saturday – Female Inmate Visitation
8:00 am to 11:00 am
1:00 pm - 4:00 pm
Sunday – Male Inmate Visitation
8:00 am to 11:00 am
1:00 pm - 4:00 pm
Visitation hours for inmates with Kitchen Trusty status end at 10:00am, and at 3:00pm, due to meal serving times.
All visits for Kitchen Trustee inmates must end at these times regardless of the time the visit started.
If you are visiting from another state or traveling a great distance, DuPage County Jail may allow you an extended visitation. Call 630-407-2284 to ask for special consideration.
7:30 AM - 11:00 AM (EVERY DAY)
1:00 PM - 4:00 PM (EVERY DAY)
6:00 PM - 7:30 PM (EVERY DAY)
*All attorneys and professional visitors must register at least fifteen (15) minutes prior to the conclusion of the designated visitation hours. Visitors attempting to visit an inmate after this time, for any reason, will be refused.
Members of the Clergy shall be identified as such and approved by the Director of J.U.S.T. of DuPage at 630-407-2201, before their visit is allowed.
Visitation schedules for approved Clergy visits:
7:30 AM - 11:00 AM (EVERY DAY)
1:00 PM - 4:00 PM (EVERY DAY)
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about DuPage County Jail’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 630-407-2255 for further assistance.
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How Do You Deposit Money for an Inmate in the DuPage County Jail?
Option 1 - Dropping Money at the Jail
Bring money to the jail in person.
Either the jail personnel will process the Inmate Account payment or you will use a Jail ATM self-serve kiosk in the lobbies that accepts cash, debit or credit cards.
Option 2 - Deposit Inmate Money Online
DuPage County Jail uses Jail ATM to process all online deposits to an inmate's account. The company charges you a small fee for doing so, but the fee probably isn't as much as gas and parking would cost to take it to the jail in person.
Option 3 - Mail the Inmate Deposit to the Jail
Mailing a deposit takes more time to process than the other methods but can be done if you live too far away to bring it in person and you don't have a debit/credit card for online deposits. Never send cash. Always send a Money Order from the US Post Office, a reputable bank or Western Union. Call the DuPage County Jail first as they may want you to do this online or at the jail kiosk instead.
Make the Money Order out to the inmate's name and put their Inmate ID# in memo section of the Money Order.
Inmate's Full Name & ID#
DuPage County Jail
P.O. Box 247
Phoenix, MD 21131
Option 4 - Make an Inmate Deposit with Jail ATM over the Phone by calling 877-810-0914
To do this you will need the inmate's offender # (inmate ID #) and full legal name.
To deposit money into the account of an inmate in DuPage County, follow these instructions:
For all the information you need regarding making an inmate deposit, what it costs, how much you can send, how long it takes for your inmate to receive funds and more, and to get the Facility Locator Number, check out our Send Money Page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about DuPage County Jail’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 630-407-2255 for further assistance.
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How Do I Receive Phone Calls from an Inmate in the DuPage County Jail?
Follow these instructions on how to open an account with GTL Connect Network (aka Viapath Technologies)
For full instructions on the DuPage County Jail Inmate Phone System, what the costs are, how it works, and tips and guidelines on rules, regulations and saving money on calls, check out our Inmate Phones Page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about DuPage County Jail’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 630-407-2255 for further assistance.
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How do I Mail an Inmate in the DuPage County Jail, and what can I send them?
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about DuPage County Jail’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 630-407-2255 for further assistance.
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Can I purchase Commissary Online for an Inmate in the DuPage County Jail, and what can I purchase?
The service they use is called icaregifts.
Instructions
1. Register here.
2. Click the "Find an Inmate" button and enter your loved one’s first name, last name, or inmate number. When the information is entered correctly, click the “Search” button to confirm they are in the system.
3. Select the icare gift you want to send them.
4. Confirm the order in your confirmation email.
5. DuPage County Jail has up to 30 days to give your icaregift pack to your inmate.
6. You will receive a confirmation email when it is delivered.
There are a total of fourteen (14) pre-determined icaregift packs available to choose from.
They range in price from $10.49 for ten pre-stamped envelopes, 2 pens and a pad of writing paper…
… to $104.99 for a box of 85 snack and food items…
… with many gift packs priced in between.
Resources
Frequently Asked Questions (you must have an inmate chosen in order to review these FAQs for DuPage County Jail
Contact Info:
888-439-5020 - 8AM–9PM ET, 7 days a week.
To send a commissary carepack (food, snacks and goods) directly to an inmate in DuPage County Jail follow these steps:
For all information, tips and available items for shipping Commissary packages to an inmate in DuPage County Jail, as well as sending money to the inmate so that they can purchase their own items, check out our Commissary Instructions Page for DuPage County.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about DuPage County Jail’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 630-407-2255 for further assistance.
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How Can I Communicate with an Inmate in the DuPage County Jail using an Online Messaging Service?
DuPage County Jail contracts with GTL GettingOut, the same service that handles Inmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.
If you are not already registered, do so here, or Log in.
Then use the Facility Finder to:
1. Select DuPage County Jail,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.
How Messaging Works
Watch this video on how to send a message.
1. Messages can be up to 500 characters long, including punctuation. At the bottom of your message there is a 'character countdown' feature.
2. After you click the “CONTINUE” button, you can review the cost to send your message to your inmate. You can also attach credits for your inmate to reply to your message. Be sure to accept the Terms and Conditions and click the “SEND” button for your message to be successfully delivered to your inmate.
How Uploading Photos Works
Watch this video on how to upload a photo.
1. Select the Photos Tab.
2. Select “Take New Photo” or “Upload New Photo”.
3. Take a new photo with your webcam, or select "Choose File" to upload a photo from your computer.
4. Give your photo a Title or add it to the "Gallery" of your choice.
5. Select the "Share" button.
6. Select your inmate(s) and then select "Share".
7. Once the photo is approved, it will be shared with your inmate(s).
Customer Service Questions
'Online' Contact Form, or
Call 866-516-0115
To mail or email an inmate in DuPage County follow these steps:
When mailing a letter or postcard to an inmate, please follow these instructions:
Emailing Messages & Photos
Facility_name_1} contracts with GTL GettingOut, the same service that handles iInmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.
If you are not already registered, do so here, or Log in.
Then use the Facility Finder to:
1. Select DuPage County Jail,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.
Customer Service Questions
'Online' Contact Form, or
Call 866-516-0115
Go here to this FAQ to get answers to how the transition to ViaPath from GTL and gettingout will affect your account.
All the information you need to understand mail and email policies for DuPage County can be found on our Inmate Mail Page and our Text/Email an Inmate Page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about DuPage County Jail’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 630-407-2255 for further assistance.
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Do Inmates in the DuPage County Jail have Access to Tablets or Computers?
The devices are similar to common handheld tablets, but are made exclusively by GettingOut, a GTL / Viapath company.
Tablets offer specialized content and services for inmates to use during their stay at DuPage County Jail, such as:
- Free services are already available for use on the device at DuPage County Jail.
- Subscription services are funded separately by family and friends with deposits made into an inmate’s Debit Link account.
- DuPage County Jail Inmates will then be able to purchase subscription services and premium content to enjoy.
What Does a Tablet Cost?
To estimate costs for tablets and other services such as phone calls, sign in to your account and click “Rate & Fees Calculator” in the footer (bottom of the page), but the following gives you a general idea.
Game Center:
30-Day Subscription: $4.99, with an additional $1.00 service infrastructure charge ($5.99)
Fourteen-Day Subscription: $2.99, with an additional $0.75 service infrastructure charge ($3.74)
Seven-Day Subscription: $1.99, with an additional $0.50 service infrastructure charge ($2.49)
Unlimited eBooks:
Thirty-Day Subscription: $1.99, with an additional $1.00 service infrastructure charge ($2.99)
Fourteen-Day Subscription: $0.99, with an additional $0.75 service infrastructure charge ($1.74)
Seven-Day Subscription: $0.49, with an additional $0.50 service infrastructure charge ($0.99)
Streaming Music:
Thirty-Day Subscription: $8.99, with an additional $16.00 service infrastructure charge ($24.99)
Fourteen-Day Subscription: $5.99, with an additional $9.00 service infrastructure charge ($14.99)
Seven-Day Subscription: $2.99, with an additional $5.00 service infrastructure charge ($7.99)
Newsfeed
Thirty-Day Subscription: $3.99, with an additional $6.00 service infrastructure charge ($9.99)
Fourteen-Day Subscription: $1.99, with an additional $5.00 service infrastructure charge ($6.99)
Seven-Day Subscription: $0.99, with an additional $3.00 service infrastructure charge ($3.99)
Same Day Subscription Services
Game Center: $0.99, with an additional $0.50 service infrastructure charge ($1.49)
Unlimited eBooks: $0.25, (Total = 0.25)
Newsfeed: $0.24, with an additional $0.75 service infrastructure charge ($0.99)
FM Radio: $0.24, with an additional $0.25 service infrastructure charge ($0.49)
All Subscription and message credit pricing is subject to state and local taxes.
Replacement Components - should your inmate break it...
Tablet: $249.99 per each
Charger: $8.99 per each
Earbuds: $2.99 per each
To find out how to get access to a tablet for inmate read the following:
1. First, Register or Sign In to GettingOut/GTL
2. Purchase the services you want for your DuPage County Jail inmate.
3. All inmates have free access to the tablets to read their letters from family & friends, but there are many other services available to keep your inmate busy while incarcerated... such as Games, Books, Music and Movies. These other services come with fees that you can pay for when you pay for phone service.
To learn more about Tablet Rentals for inmates, including the cost, all the services available and everything else you need to know, check out our Tablet Rental Page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about DuPage County Jail’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 630-407-2255 for further assistance.
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What are the other City and County Jails in DuPage County?
What are the other Jails in the Neighboring Counties surrounding DuPage County?
This facility, known as "DuPage County Jail" is also known as DuPage County Sheriff, DuPage County Criminal Court, DuPage County Jail , DuPage County Jail , Illinois, DuPage.
