Tippah County Detention Center Inmate Phone & Email
Tippah County Detention Center Inmate Phone Service - Registering and Cost
Ask the Tippah County Detention Center whether a newly booked inmate gets a free phone call. After that, an inmate can call you this way:
The inmate can call you using credits or money that you or someone else purchases from City Telecoin. Call 318-746-1114 to get information on how to set this up by phone.
Further information, including cost, daily phone call limits and times of the day and evening when calls can be made, including a complete list of Frequently Asked Questions and Answers, is below.
Tippah County Detention Center
Address:
205 W Spring Street
Ripley, MS 38663-1932
Phone:
662-837-9336
Tippah County Detention Center uses City Tele Coin for Inmate Phone Calls
Inmate phone services for inmates at the Tippah County Jail are provided by City Tele Coin.
Add money online to a City Tele Coin account so your inmate can call you.
For more information, you can call City Telecoin from 7:00 AM to 7:00 PM CST by dialing 318-746-1114, or email them: onlinesupport@citytelecoin.com.
City Tele Coin also provides the following service for inmates and their families:
Secure messaging of texts.
Video Visitation.
You can find answers to most of your questions on their FAQ page.
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City Tele-Coin (CTC) provides telecommunications services that allow incarcerated individuals to place outbound calls from housing-unit telephones directly to approved outside phone numbers. Because correctional facilities do not permit incoming calls, opening and funding a CTC prepaid phone account ensures calls connect without carrier restrictions or operator blocks.
Important: Mobile Phones Automatically Block Inmate Collect Calls
Mobile cellular carriers automatically block collect calls originating from jail phone systems. While select traditional residential landlines might allow direct operator billing, cellular and internet-based phone numbers require an active City Tele-Coin prepaid account, which you can verify by checking with your provider. If you do not register online and fund your phone balance immediately, your loved one will hear an automated operator recording stating that your phone number cannot accept calls.
Step-by-Step Instructions to Set Up and Fund Phone Calling
- Go to www.citytelecoin.com or download the CTC Customer app.
- Register your account using the primary 10-digit cellphone number where you want your loved one to call.
- Select the detention center where the inmate is currently located.
- Search for and add the inmate to your approved contact list by full legal name or booking ID.
- Select your deposit dollar amount and enter your debit or credit card billing details.
- Authorize payment, save your confirmation number, and confirm that your mobile phone does not filter automated correctional phone lines as spam.
What the Inmate Needs to Do
The inmate dials your 10-digit number from any dayroom telephone and enters their assigned PIN. The automated system verifies that your phone number has an active prepaid balance and prompts you to accept the call. All personal telephone conversations are recorded and monitored by facility investigators.
Official Provider: City Tele-Coin Official Website
Customer Service Telephone: 1-800-682-0707
Support Hours: Monday – Friday, 7:00 AM – 7:00 PM CST; Saturday, 8:00 AM – 5:00 PM CST
Supported Languages: English and Spanish
Other Services Provided by City Tele-Coin (CTC)
In addition to Phone Calling Accounts, City Tele-Coin provides several other communication, financial, and visitation services:
- Remote Video Visitation: Schedule and join live video visits from home using your computer or smartphone.
• Learn more on our website: Video Visitation Guide | • Visit official vendor page: CTC Video Visits - Chirp Messaging Devices: Exchange digital text messages and photos directly with handheld units.
• Learn more on our website: Chirp Messaging Guide | • Visit official vendor page: CTC Chirp Devices - Inmate Trust & Account Deposits: Send money directly into an inmate's jail trust account for independent canteen shopping.
• Learn more on our website: Inmate Trust Deposits Guide | • Visit official vendor page: CTC Trust Deposits
City Tele-Coin (CTC) provides telecommunications, remote video visitation, and digital tablet solutions for county jails and regional correctional facilities across the southern United States. Opening a prepaid account ties calling minutes and video credits directly to your phone number and mobile app, ensuring your incarcerated loved one can place outbound calls without carrier blocks.
Important: Cell Networks Automatically Block Collect Inmate Calls
Inmate phone networks do not permit incoming telephone calls, and cellular carriers do not support traditional collect billing from detention centers. While select traditional landlines may support direct monthly carrier billing, wireless smartphones and VoIP lines require an active prepaid calling balance, which you can verify by checking with your telephone service provider. If you do not register online and fund your phone account right away, your loved one will receive an automated disconnect announcement when dialing your number.
Step-by-Step Instructions to Register and Fund a Phone Account
- Visit www.citytelecoin.com or download the CTC mobile app.
- Click Create Account and register using your primary 10-digit telephone number and email address.
- Select the state and facility where the inmate is currently housed.
- Locate the inmate using their legal first and last name or facility booking ID number.
- Choose your deposit amount ($25, $50, or custom amount) and enter your credit or debit card billing information.
- Authorize payment, save your confirmation number, and confirm that your mobile phone does not filter automated correctional phone lines as spam.
What the Inmate Needs to Do
The inmate dials your 10-digit telephone number from any dayroom telephone or tablet and keys in their assigned PIN. The automated system verifies that your phone number has an active prepaid balance and connects the call once you press the prompted number to accept. All personal telephone calls are recorded and monitored by facility investigators.
Official Provider: City Tele-Coin Official Website
Customer Service Telephone: 1-800-682-0707
Support Hours: Monday – Friday, 7:00 AM – 7:00 PM CST; Saturday, 8:00 AM – 5:00 PM CST
Supported Languages: English and Spanish
Other Services Provided by City Tele-Coin (CTC)
In addition to Prepaid Phone Calling, City Tele-Coin offers video visitation and messaging options at participating facilities:
- Remote Video Visitation: Schedule and join live video visits from home using your computer or smartphone.
• Learn more on our website: Video Visitation Guide | • Visit official vendor page: CTC Video Visits - Digital Inmate Messaging: Send electronic messages and photos directly to an inmate's housing unit tablet or kiosk.
• Learn more on our website: Digital Messaging Guide | • Visit official vendor page: CTC Messaging
Can you send email to an inmate in Tippah County Detention Center?
Tippah County Detention Center contracts with City Telecoin for phone and remote video visitation, and has added secure messaging, a form of delayed email.
City Telecoin also has a secure messaging service that allows you and your inmate to send and receive messages electronically (after being read by the jail).
Check to see if Tippah County Detention Center has begun allowing this servce as well.