Maricopa County Estrella Jail Family & Friends Information

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Maricopa County Estrella Jail

Maricopa County Estrella Jail
2939 West Durango Road
Phoenix, AZ 85009

To locate or find information about an inmate in the Maricopa County Estrella Jail, call the jail at 602-876-0322 or look them up on the official Inmate Search Jail Roster for Maricopa County.

For information on any of the inmate services such as inmate visitation, receiving phone calls, sending an inmate a letter, a text, an email, money, commissary or anything else, click on any of the green 'inmate services' buttons above.

If you are still having trouble finding an inmate, you can usually find them in the database of any of the inmate service companies linked above.


Click here for Photos and Videos of Maricopa County Estrella Jail

About the Maricopa County Estrella Jail

The Maricopa County Estrella Jail, located in the city of Phoenix, in Maricopa County, Arizona is a medium to maximum-security facility.

Every year this facility has 27600 Bookings, with a daily average of 1380 Inmates and a staff of 345.
Inmates range from low level misdemeanor offenders to those being held and awaiting trial for violent crimes like robbery, rape and murder. Therefore, the security level must be high.

Correctional officers in Maricopa County Estrella Jail are armed with mace and trained to use physical force to protect themselves, visitors and inmates from violence. 

All of the men and women being held in the Maricopa County Estrella Jail are either awaiting trial or have been sentenced in the Maricopa County Court System and been sentenced to one year or less. 

The Maricopa County Estrella Jail also houses inmates arrested by this county’s municipal police departments. 

A full list of the cities and towns can be found below.

Family and Friends of inmates are allowed to:
•    Receive phone calls from the inmates, 
•    Provide them with commissary money,
•    Receive and send them mail
•    Schedule a time to visit

Convicted and Sentenced Inmates
When an inmate is convicted and sentenced to a year or more, they are transferred to the Arizona State Prison System or the Federal Bureau of Prisons.  

Inmates that are convicted of a misdemeanor and/or sentenced to less than one year of a state crime serve their time in the jail. 

Illegal immigrants convicted of a state or federal crime will first do their time, then may be transferred into ICE custody for deportation.

How to Deposit Money into an Inmate's Account in Maricopa County Estrella Jail

To deposit money into the account of an inmate in Maricopa County, follow these instructions:

  • Create an account with Touchpay Services, a GTL company.
  • Select Arizona.
  • Select Maricopa County Estrella Jail
  • Enter the Inmate ID of your inmate.  This can be found by calling 602-876-0322 or by looking up the inmate's name in the Inmate Search link above.
  • Enter your billing information and send money.
  • You can also deposit cash using the kiosk at the Maricopa County Estrella Jail

For all the information you need regarding making an inmate deposit, what it costs, how much you can send, how long it takes for your inmate to receive funds and more, check out our Send Money Page.


 

How to Deposit Money in an Inmate's Trust Account in Order to Purchase Prepaid Calling Cards or Phone Calling Time

To Deposit Money in an inmate's account follow these steps:

  • Create a ConnectNetwork account 
  • Select your inmate, and add to them to your account,
  • Deposit money into his or her commissary account.

**NOTE** GTL is in a transition merging into a new company called ViaPath Technologies.


Features:

  • Deposit options available 24 hours a day, 7 days a week via phone 877-650-4249, and online.
  • Mobile-friendly deposit options are available via their app.
  • Deposits and payments made through automated channels (ConnectNetwork Website, Mobile App, Toll Free Phone, or Kiosk at the jail) are transmitted to the facility within one business day.
  • Deposits that are mailed are processed the next business day after they are received by GTL.
  • Inmate can choose how to spend the funds you deposit.

All the information you need to understand depositing money into an inmate's trust fund, specifically for phone calls in Maricopa County, can be found on our Send Money Page.


 

How Do You Communicate with an Inmate in the Maricopa County Estrella Jail by Phone

Follow these instructions on how to open an account with GTL Connect Network (aka Viapath Technologies)

  • Advance Pay - This phone account allows you to prepay so that your inmate can call you (and only you) whenever he/she wants and the cost of each call is deducted from your balance. You can even be notified by text when your balance gets low. You still have the option of accepting or rejecting each call.
  • Pin Debit  -  This option allows you to fund an inmate's commissary account and lets him pay for phone calls to you and others with the money. You will have no control over who your inmate calls.
  • Voicemail  -  You can leave a secure voicemail without having to contact the facility. When you call the local phone number for a facility offering Inmate Voicemail (call Customer Service at 877-650-4249 to get the local voicemail number for Maricopa County Estrella Jail, you will be informed of the cost for leaving a message. To leave your message, simply select the inmate by ID number. Then, record your voicemail.

For full instructions on the Maricopa County Estrella Jail Inmate Phone Syste, what the costs are, how it works, and tips and guidelines on rules, regulations and saving money on calls, check out our Send Money Page.


 

How to Bail out an Inmate in Maricopa County

To Bail out or Post Bond for an Inmate in Maricopa County Estrella Jail follow these steps:

For complete Instructions on How to Bail or Bond an Inmate in Maricopa County Estrella Jail, check out our Inmate Bail page.


 

Depositing Money for Communicating with an Inmate

How to Make a Deposit for Phone, Email or Visitation using GettingOut.com

Maricopa County Estrella Jail uses GettingOut for some or all of its communication services with an inmate.

If you want to deposit money using this company for your use or your inmate's account, there are four ways to do it:

  • Online - They accept all major credit cards including Visa, MasterCard, Discover and American Express.
  • At the Maricopa County Estrella Jail using the kiosk in the jail lobby - (cash, debit or credit card) NOTE - Maricopa County Estrella Jail may require identity verification so bring your driver’s license or some other form of ID.
  • By phone by calling 866-516-0115 - They have bi-lingual operators are standing by 24 hours 7 days a week to assist you with your deposit. Major credit cards accepted are Visa, MasterCard, Discover and American Express.
  • By using their app, either Android or iphone. - All credit cards mentioned above are accepted.

For all the information you need to know, including tips, guidelines and warnings about depositing money in a Maricopa County Estrella Jail inmate's account for communication services, check out our Send Money page.


 

How Inmates Can Use a Tablet to Access Services at Maricopa County Estrella Jail

To find out how to get access to a tablet for inmate read the following:

1.  First, Register or Sign In to GettingOut/GTL

2.  Purchase the services you want for your Maricopa County Estrella Jail inmate.
3. All inmates have free access to the tablets to read their letters from family & friends, but there are many other services available to keep your inmate busy while incarcerated... such as Games, Books, Music and Movies. These other services come with fees that you can pay for when you pay for phone service.

To learn more about Tablet Rentals for inmates, including the cost, all the services available and everything else you need to know, check out our Tablet Rental Page.


 

How to Communicate with an Maricopa County Estrella Jail Inmate by Mail and by Email

To mail or email an inmate in Maricopa County follow these steps:

When mailing a letter or postcard to an inmate, please address your mail as follows:
Inmate's First and Last Name and Booking Number
Lower Buckeye Jail
3250 West Lower Buckeye Road
Phoenix, AZ 85009

  • All mail sent to an inmate at the Maricopa County Estrella Jail must include the sender's name and mailing address in the top left corner of the envelope or postcard.
  • Failure to include your return address will most likely result in your mail NOT being delivered and your letter destroyed.
  • The Maricopa County Estrella Jail has a zero-tolerance policy regarding mail violations. 
  • All the information you need to understand mail and email policies can be found on our Inmate Mail Page and our Text/Email an Inmate Page.

Emailing Messages & Photos

Facility_name_1} contracts with GTL GettingOut, the same service that handles iInmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.
 
If you are not already registered, do so here, or Log in.

Then use the Facility Finder to:
1.  Select Maricopa County Estrella Jail,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.

  • Messages can be up to 500 characters long, including punctuation. At the bottom of your message there is a 'character countdown' feature.  
  • After you click the “CONTINUE” button, you can review the cost to send your message to your inmate. You can also attach credits for your inmate to reply to your message.  Be sure to accept the Terms and Conditions and click the “SEND” button for your message to be successfully delivered to your inmate.
  • You can also send your Maricopa County inmate photos and videos.

Customer Service Questions
'Online' Contact Form, or
Call   866-516-0115

Go here to this FAQ to get answers to how the transition to ViaPath from GTL and gettingout will affect your account.

All the information you need to understand mail and email policies for Maricopa County can be found on our Inmate Mail Page and our Text/Email an Inmate Page.


 

How Do You Visit an Inmate in Maricopa County Estrella Jail?

To visit an inmate in Maricopa County, whether by video or in person 'at the jail', follow these steps:

Other than 'at the jail' visits between you and your inmate, which is explained and outlined in detail on our Visit Inmate Page, Maricopa County remote video inmate visitation can be done using the services of GettingOut

There are three ways to remotely visit your inmate in Maricopa County Estrella Jail:
1.  Using the GettingOut Kiosk at the jail.
2. Using your computer from home.
3. Using your phone on the GettingOut apps.

To remotely visit an inmate in Maricopa County follow these steps:
1.  Start by confirming that Maricopa County Estrella Jail's Video Visitation is working correctly by looking up Maricopa County here.

2.  The next step is to create an account here for GettingOut.
3. Then add funds to your account.
4. Last, select Maricopa County Estrella Jail, and then the inmate you wish to communicate with.

Other Maricopa County Services provided by GettingOut:
 - Phone Calls & Voicemail 
 - Email, Photo & Video Sharing
-  Inmate Tablet Rental
-  Deposits

Customer Service
If you have any questions about the Maricopa County Estrella Jail Visitation Services you can call them at 866-516-0115.
Frequently Asked Questions

* All the information you need to have complete knowledge about inmate visitation; policies, rules, fees, schedules, tips, dress codes, and children, lawyers and clergy visitation in Maricopa County, can be found on our Visit Inmate Page.

Maricopa County Estrella Jail Phone: 602-876-0322


 

How Do Inmates in Maricopa County Estrella Jail Make or Receive Phone Calls?

To receive phone calls from inmates in Maricopa County, or to assist them in making phone calls to other people, follow these steps:

1.  Start by confirming that Maricopa County Estrella Jail has the phone service you need to communicate with your inmate by the facility lookup here.
2. In the meantime, you can create an account here for GettingOut.
3. Then add funds to your account. This account can be controlled by just you, or by both you and your inmate.
4. Last, select Maricopa County Estrella Jail, and then the inmate you wish to communicate with.

Maricopa County Services that are provided by GettingOut, a GTL company:
 - Phone Calls & Voicemail 
 - Video Visits (from home or jail lobby)
 - Email & Photo Sharing
 - Tablet Rental
 - Deposits


Phone & Voicemail Fees

1.  GettingOut charges $0.25 per minute for all phone calls, prepaid or collect, within Arizona.
2. Prepaid calls between Arizona and other states costs $0.21 per minute. International calls are $0.95 per minute.
3. There is a fee of $3.00 every time you add money to your account online, and it costs $5.95 if you add funds over the phone with a live agent.
4. You can also leave an inmate a short voice message for a flat fee of $1.25.

Note: Rates are subject to change.

Types of Phone Calls
Collect Calls
Collect calls allow you to accept and pay for calls to your land line (only) phone account. This means that if you accept your call from your inmate, all the charges for that call will then be billed to your land line phone account and will show up and be listed on your next local phone bill. Additional fees, costs, restrictions may apply.

Prepaid calls (Direct Calls)
With Prepaid Calls you can set up your account so that the inmate can only call you and/or you can just deposit money in their account and they can purchase prepaid phone cards through their commissary and call whoever they choose, provided the Maricopa County Estrella Jail approves of the phone number.

Quick Connect
Quick connect is an alternative to collect calls. It allows you to quickly pay for a phone call with your credit card.  When your inmate calls you, follow the instructions from the automated voice system to pay for that one phone call, directly billed to your card.

Customer Service
If you have any questions about the Maricopa County Estrella Jail GettingOut phone services, you can call them at 866-516-0115.

* All the information you need to understand making and receiving phone calls with inmates in Maricopa County, can be found on our Inmate Phone Page.


 

Third Party Jail Inmate Services for Maricopa County Estrella Jail

Communication and Monetary Services for Family and Friends of Inmates

Gone are the days where Maricopa County Estrella Jail supervised their own phone system, mail system, visitation, commissary and inmate money deposit systems. Jails throughout the United States are now partnering with high tech companies to provide and manage these servives for them and the jail in Maricopa County is no different.

Everything from video calls, to messages to visitation, and even digital mail and money deposits can be done from your home computer or personal device. Inmates in Maricopa County Estrella Jail, if they don't already, will soon have their own personal tablets for watching movies, TV shows, access to educational and and legal information, and more.

As Maricopa County Estrella Jail adds these services, JAILEXCHANGE will add them to our pages, helping you access the services and answering your questions about how to use them and what they cost.

You can check out this information now by going to the: Family Info page, Visit Inmate page, Inmate Mail page, Inmate Phone page, Send Money page, Inmate Bail page, Mugshots page, Text/Email an Inmate page, Commissary page, Remote Visits page, or the Tablet Rental page. 

Cities and Towns in Maricopa County

People arrested by police and deputies in the following cities and towns are served by the Maricopa County Jail System:

Apache Junction, Avondale, Buckeye, Carefree, Cave Creek, Chandler, El Mirage, Fountain Hills, Gila Bend, Gilbert, Glendale, Goodyear, Guadalupe, Litchfield Park, Mesa, Paradise Valley, Peoria, Phoenix, Queen Creek, Scottsdale. Surprise, Tempe, Tolleson, Wickenburg, Youngtown 

Maricopa County Estrella Jail

STATE COUNTY BEDS
Arizona Maricopa 1,380


PHYSICAL ADDRESS

2939 West Durango Road
Phoenix, AZ 85009


TELEPHONE NUMBER

INMATE MAIL

Inmate's First and Last Name and Booking Number
Lower Buckeye Jail
3250 West Lower Buckeye Road
Phoenix, AZ 85009


Photos

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Frequently Asked Questions

How many inmates are in the Maricopa County Estrella Jail in Arizona?
There are 1380 inmates in the Maricopa County Estrella Jail in Arizona. While that is what they are approved to have incarcerated at any one time, they have on occasion had to add additional beds, even having inmates sleep on the floor when overcrowding becomes an issue. When possible, Maricopa County Estrella Jail will temporarily transfer some inmates to a neighboring facility, or if necessary, release some offenders from custody. Learn more about how to search for a specific inmate in the Maricopa County Estrella Jail.

How many people get arrested and booked into the Maricopa County Estrella Jail in Arizona every year?
In 2021, a total of 27600 offenders were booked into the Maricopa County Estrella Jail in Arizona. That is less than previous years, mostly due to restrictions related to the COVID pandemic. As of April 2022, the number of arrests and bookings are returning to normal, which means they are running higher than 2021. Learn more about how to search for an inmate in the Maricopa County Estrella Jail.

How many people work at the Maricopa County Estrella Jail in Arizona?
The Maricopa County Estrella Jail maintains a staff of approximately 345. Staff positions include correction officers, maintenance, clerical, kitchen workers and management. Arizona law allows for inmates to work alongside the paid staff during their incarceration, saving the facility money. Even though the inmates are paid, the cost is less than 15% of what a normal worker from the outside would be paid.

Does the Maricopa County Estrella Jail in Arizona have an inmate search or jail roster to see who is in custody?
Yes, the Maricopa County Estrella Jail in Arizona has an Inmate Search Roster feature. Learn more about how to search for an inmate in the Maricopa County Estrella Jail. When you get to this page click on the big green button that reads 'OFFICIAL Maricopa County Estrella Jail INMATE LIST'. After clicking on the link, type in the offender's name and then click 'search'. You can always call and speak to someone on the staff at 602-876-0322 if you are have further questions. In most cases the Inmate Roster provides information about the inmate's bond, criminal charges, mugshot, and even their release date, as long as they are not being sent to a Arizona prison or the US Bureau of Prisons to serve a sentence that is longer than one year.

What is the address and phone number of the Maricopa County Estrella Jail in Arizona?
The Maricopa County Estrella Jail address and phone number is: 2939 West Durango Road
Phoenix, AZ 85009. Their phone number is 602-876-0322. To find out the address for sending an inmate mail, sending newspapers, magazines or care packages, learn more about how to mail an inmate in the Maricopa County Estrella Jail.

Where do I found out all the inmate services at Maricopa County Estrella Jail, such as visitation policy and schedule, how the inmate phone system works, emailing an inmate, and sending them money to buy things in commissary?
Here is where you get direct access to all the information you need for Maricopa County Estrella Jail inmate services: Learn more about how to visit an inmate in the Maricopa County Estrella Jail. Learn more about how to get phone calls from an inmate in the Maricopa County Estrella Jail. Learn more about how to text/email an inmate in the Maricopa County Estrella Jail. Learn more about how to send money to an inmate in the Maricopa County Estrella Jail. Learn more about how to mail an inmate and what's allowed in the Maricopa County Estrella Jail. Learn more about inmate commissary in the Maricopa County Estrella Jail.

How do I bail or bond an inmate out of the Maricopa County Estrella Jail?
Call 602-876-0322 for the type of bond and any information that is required for a particular individual at Maricopa County Estrella Jail. A bond is set according to a court-approved schedule. You will either have to pay a cash bail, or put up a private, surety or a property bond to guarantee to the court that the defendant will return on their assigned court date. Learn more about how to bail or bond out an inmate in the Maricopa County Estrella Jail.

This facility, known as "Maricopa County Estrella Jail" is also known as Estrella Jail Arrests, Estrella Jail Inmate Search, Estrella Jail Sheriff, Maricopa CountyJail, Estrella Jail, Arizona Estrella Jail, Estrella Jail Maricopa.